13 Replies Latest reply on Jun 18, 2019 4:42 PM by Myrianthe Marton

    Import Attachments from KB article

    Alessandro Ghezzi
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      In a Knowledge Base article it is possible to add Attachments.

       

      Is it possibile to automatically add the attachments added to a Solution to the ticket/issue where the Agent is using the "Copy from Knowledge Base" command?