4 Replies Latest reply on Aug 22, 2016 1:02 AM by Sachin U

    Atrium SSO not installing

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      Hi,

       

      I am trying to install Atrium SSO 9.0 in linux 6.4 server.

       

      But installation finished with error and found in installtion logs,

        LOG EVENT {Description=[Tomcat Timeout],Detail=[Timed out waiting for Tomcat server to start.]}

        THROWABLE EVENT {Description=[Exception running task],Detail=[Exception starting Tomcat]}

      Throwable=[com.bmc.install.product.atriumsso.AtriumSSOPostInstallInstallationTask$CriticalErrorException: Exception starting Tomcat

      com.bmc.install.product.atriumsso.AtriumSSOPostInstallInstallationTask.startTomcat(AtriumSSOPostInstallInstallationTask.java:892)

      com.bmc.install.product.atriumsso.AtriumSSOPostInstallInstallationTask.execute(AtriumSSOPostInstallInstallationTask.java:174)

      com.bmc.install.task.InstallationTask.run(InstallationTask.java:93)

      java.lang.Thread.run(Unknown Source)],

      Throwable=[com.bmc.install.utility.platform.PlatformException: Timed out waiting for Tomcat server to start.

      com.bmc.install.product.atriumsso.installationtools.TomcatUtils.waitTomcatFor(TomcatUtils.java:228)

      com.bmc.install.product.atriumsso.installationtools.TomcatUtils.startTomcat(TomcatUtils.java:200)

      com.bmc.install.product.atriumsso.AtriumSSOPostInstallInstallationTask.startTomcat(AtriumSSOPostInstallInstallationTask.java:890)

      com.bmc.install.product.atriumsso.AtriumSSOPostInstallInstallationTask.execute(AtriumSSOPostInstallInstallationTask.java:174)

      com.bmc.install.task.InstallationTask.run(InstallationTask.java:93)

      java.lang.Thread.run(Unknown Source)]

        LOG EVENT {Description=[BMC Atrium Single Sign-On failed],Detail=[featureAtriumSSO]}

       

       

      I tried instaaling rngd tools also value is showing 4096 in server and server type is VM

       

       

       

       

      Thanks,

      Surya.