4 Replies Latest reply on Jul 24, 2015 12:38 PM by Navneet Sharma

    Queries on BMC Product license required

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      Hi Everybody...

       

      I am quite confused about the licenses required to install and use BMC remedy.

       

      got this :

      BMC Remedy Licensing

      • If you are using AR System version 7.0.01 or prior, a product license key is required for BMC Remedy Applications, Add-on modules and number of users.
      • If you are using AR System version 7.1.00 or later, a product license key is only required for BMC Remedy AR Server. A valid license from BMC is still required, but a product license key is not.

       

      Now let say i need to set up the BMC remedy 8.1 setup.[Test,Dev,Production]

       

      ITSM,SLM,CMDB,Midtier,FULL test search


      1: How many licenses required to install the ar system 8.1 and other modules?

      2:Do we have to have different licenses for Test ,DEV, Production environment setup? buying 3 different licenses  separately will be costlier

      3: What is key and licenses here?

      4: How  and where to check whether the system is licensed appropriately ?

      5:How license Key play a role in ar system?



      Please help to get the answers as need to clear the concept of product licenses.



      Thanks,

      SK

        • 1. Re: Queries on BMC Product license required
          LJ LongWing

          SK,

          So....as of 7.1, the only 'key' you need is a Server key, everything else is applied on an honor basis based on the licenses you have purchased.  Depending on the setup you have with BMC, you may need to purchase keys individually or not.  As far as I understand it....Dev/Test need not be 'licensed' from an an application perspective, but all servers must be keyed.

           

          I'm going to recommend you call your BMC Sales person and discuss this with them....they should be able to answer your questions regarding how much it would cost to standup what system

          • 2. Re: Queries on BMC Product license required
            Anay Ashtaputre

            Hello SK,

             

            Please find answers to your queries below –

             

            1: How many licenses required to install the ar system 8.1 and other modules?

             

            è One AR Server License key is required to ‘install’ AR System 8.1 & other modules. Later you need to add the Features & respective number of license count based on your requirement, to actually use the modules..

             

             

            2:Do we have to have different licenses for Test ,DEV, Production environment setup? buying 3 different licenses  separately will be costlier

             

            è Yes. You would need different license keys for different environment setups, depending on their MAC addresses. About costing, please get in touch with your Sales Rep..

             

             

            3: What is key and licenses here?

             

            è Key is the alpha-numeric keyword that you punch-in Add or Remove Licenses form under ‘License key’. Whereas, License is the actual feature that you add & specify the count against..

             

             

             

             

            4: How  and where to check whether the system is licensed appropriately ?

             

            è There are multiple ways to verify..

             

            a.       Server Information -> License tab shows ‘Server License Type’ as ’Server’..

             

            b.      Login to Developer studio doesn’t pop-up any Warning of Server being under Evaluation..

             

            c.       Add or Remove licenses form shows number of licenses added & gives necessary confirmation message while entering license for the first time..

             

            d.      Arerror.log no more shows evaluation message..

             

            e.      About number of user licenses, it depends on your requirement..

             

             

            5:How license Key play a role in ar system?

             

            è Without a valid AR Server license key, you won’t be able to have more than 2000 records in any of the forms..

             

            è Certain module access is also dependent on licenses..

             

            Hope this helps..

             

            Thanks

            Anay..

            • 3. Re: Queries on BMC Product license required

              Hi SK,

               

              Most of the pieces which you posted is answered . Just for more detailed pieces refer below link.

               

              Very useful and Nice info.

               

              FAQ - Licensing Remedy AR System powered applications - Withdrawn Pricing Models

               

              Regards

              RP

              • 4. Re: Queries on BMC Product license required

                Thats great !!  Anay Thanks so much   I got it

                 

                 

                @Rahul: Thanks so much ..u are a gr8 help too

                 

                @LJ : Thanks so much for the information

                 

                 

                Keep helping guys thanks

                 

                SK