2 Replies Latest reply on Jul 12, 2015 12:56 PM by Rahul Priyadarshy

    Issue accessing Remedy on FireFox39

    Rakesh Jajper
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      Hi All,

       

      Recent update on FireFox browser stopped Remedy to work.

      We have Remedy 7604 with Atrium SSO 9 connecting with Mid Tier 8.1.01

       

      After Firefox upgraded to new version its not allowing authentication mechanism to work, here is the error we are getting:

       

      Secure Connection Failed

      An error occurred during a connection to ServerName:8443. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key)

      The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.