5 Replies Latest reply on May 28, 2015 12:03 PM by Bill Robinson

    Windows Agent Error

    Robert Stinnett

      We are getting random errors on Windows agents that is driving me nuts.  This is happening with both 8.5 agents and 8.6 agents.  We can find no rhyme or reason behind this.  We can re-run the job immediately and it will usually succeed.  Has anyone else run into this?

       

      App Server log will show:

       

      [15 May 2015 14:57:00,839] [WorkItem-Thread-29] [INFO] [someuser@carfax.cfx:BLAdmins:] [Compliance] Executing work item

      [15 May 2015 14:57:01,011] [WorkItem-Thread-29] [INFO] [someuser@carfax.cfx:BLAdmins:] [Compliance] Compliance execution

      [15 May 2015 14:57:01,213] [WorkItem-Thread-29] [INFO] [someuser@carfax.cfx:BLAdmins:] [Compliance] Executing command :

      [15 May 2015 14:57:01,213] [WorkItem-Thread-29] [INFO] [someuser@carfax.cfx:BLAdmins:] [Compliance] Started pid 17436: n

      [15 May 2015 14:57:22,445] [WorkItem-Thread-29] [INFO] [someuser@carfax.cfx:BLAdmins:] [Compliance] com.bladelogic.om.in

      (component=Patch Ready (Windows) (somemachine.carfax.cfx), rule=hidden_root/Patch Ready - Cdrive free space: ""Extended

      com.bladelogic.om.infra.app.collector.AssetCollectionException: Error reaching somemachine.carfax.cfx: Connection timed

      (component=Patch Ready (Windows) (somemachine.carfax.cfx), rule=hidden_root/Patch Ready - Cdrive free space: ""Extended

      Caused by: com.bladelogic.om.infra.mfw.util.BlException: Error reaching somemachine.carfax.cfx: Connection timed out   

       

      The RSCD agent log will show:

       

      05/15/15 14:57:01.153 INFO1    rscd -  172.18.98.30 3452 BladeLogicRSCD@somemachine->adminuser@somemachine:PrivilegeMapped (BLAdmins:someuser@carfax.cfx): CM: > [Co

      05/15/15 14:57:22.448 WARN     rscd -  172.18.98.30 4416 SYSTEM (Not_available): (Not_available): session_thread: caught exception. Command did not complete.