8 Replies Latest reply on May 11, 2015 8:46 AM by LJ LongWing

    pyARLogAnalyzer5.4.2 and ARS 7.1.0 escalation log

    Amar Achmedan
      Share This:

      Hi

       

      I'm trying to analyze the performances of an ARS 7.1 system with pyARLogAnalyzer5.4.2.

      I've log file for :

      - Escalations

      - API

      - plug-in

      - Users

       

       

      The tool is correctly analyzing the API, User and plug-in files but the escalation on is completely ignored.

      I've tried to understand why by tracing the python code and it seems that some "tags", searched by the tool, are missing in the escalation log file.

      Could someone tell me if the tool is compatible with ARS 7.1?

       

       

      Thank you