10 Replies Latest reply on Jan 14, 2020 9:42 PM by Ankit Tiwari

    attaching an email message into the incident

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      I have this inquiry from a customer, when attaching a document in the incident , is there a way to attach an email from outlook directly ?

       

      The customer wants to attach an email without going through saving the email message as a file somewhere in the PC , then attaching it to the incident.

       

       

      Regards,