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    Group Notification for Distribution List not getting sent?

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      Hi Guys,

       

      Issue: i have come across the case where Support Group notification is not sent when DL is added.GroupNotifications.gif

       

      Support groups is enabled

      HPD Group notifiaction Tag is enabled on SYS:Notification Messages Form

      If Group EMail is emptied then groups email is sent to all the users belong to this group

      DL added was working fine with MS OUTLOOK  and verified from exchange server

      NTE-CFG-Notification+Events ,Group notification is yes in the form for INC

      In logs filter passed that set the Group Tag and then calls the guide with generate the Notifciation

       

      where else i can look for the issue?

       

      Regards,

      SK

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