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    Notification Error "No Error Code specified in Exception instance  [TrackIt.Core.Rules.RulesException]"

    Richard Lester
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      I upgraded to 11.4 HF1 from 11.2 and now I am getting this error  on notifications that have links in it.  The support center says on TIA07507 that this was a 11.3 issue that was fixed with 11.4 did it break again with 11.4 HF1?

       

      Event Type: Error
      Message Id: 6457
      Event Date: 3/10/2015 8:18:18 AM
      Summary:
      A problem occurred while monitoring the Work Order with ID 119052
      Details:

        -- No Error Code specified in Exception instance  [TrackIt.Core.Rules.RulesException]
        -- parsing "(?><a href="file://drprdnas01\Laufwerk1\DRPRDCLIENT\PC1112.intglt.com_Archiv(1)_2015_03_10_08_30_26_430D.TIB"
      ">file://drprdnas01\Laufwerk1\DRPRDCLIENT\PC1112.intglt.com_Archiv(1)_2015_03_10_08_30_26_430D.TIB"</a>)" - Unrecognized escape sequence \L.  [System.ArgumentException]

      TrackIt.Core.Rules.RulesException : No Error Code specified in Exception instance
         at TrackIt.Core.Rules.RulesImpl.RulesLocal.ExecutePolicy(String context, Int32 policyId, RuleArgs ruleArgs)
         at TrackIt.Business.HelpDesk.HelpDeskImpl.WorkOrderLifecycle.WorkOrderLifecycleManager.ExecutePolicy(DBSession dbSession, Int32 policyId, RuleArgs ruleArgs)
         at TrackIt.Business.HelpDesk.HelpDeskImpl.WorkOrderLifecycle.WorkOrderLifecycleManager.ExecuteLifecycleMonitoringRules(DBSession dbSession, WorkOrderRuleArgs workOrderRuleArgs)
         at TrackIt.Business.HelpDesk.HelpDeskImpl.WorkOrderLifecycle.WorkOrderLifecycleManager.MonitorLifecycle(DBSession dbSession, WorkOrderLifecycleState workOrderLifecycleState)
         at TrackIt.Business.HelpDesk.HelpDeskImpl.WorkOrderLifecycle.WorkOrderLifecycleMonitor.MonitorWorkOrder(DBSession dbSession, WorkOrderLifecycleState workOrderLifecycleState)
         at TrackIt.Business.HelpDesk.HelpDeskImpl.WorkOrderLifecycle.WorkOrderLifecycleMonitor.ExecuteMonitorCycleInternal()

      System.ArgumentException : parsing "(?><a href="file://drprdnas01\Laufwerk1\DRPRDCLIENT\PC1112.intglt.com_Archiv(1)_2015_03_10_08_30_26_430D.TIB"
      ">file://drprdnas01\Laufwerk1\DRPRDCLIENT\PC1112.intglt.com_Archiv(1)_2015_03_10_08_30_26_430D.TIB"</a>)" - Unrecognized escape sequence \L.
         at System.Text.RegularExpressions.RegexParser.ScanCharEscape()
         at System.Text.RegularExpressions.RegexParser.ScanBasicBackslash()
         at System.Text.RegularExpressions.RegexParser.ScanBackslash()
         at System.Text.RegularExpressions.RegexParser.ScanRegex()
         at System.Text.RegularExpressions.RegexParser.Parse(String re, RegexOptions op)
         at System.Text.RegularExpressions.Regex..ctor(String pattern, RegexOptions options, Boolean useCache)
         at TrackIt.Core.SystemNotification.HtmlDecorator.<>c__DisplayClass4.<PerformMatchSearchAndReplace>b__1(KeyValuePair`2 m)
         at System.Collections.Generic.List`1.ForEach(Action`1 action)
         at TrackIt.Core.SystemNotification.HtmlDecorator.PerformMatchSearchAndReplace(String text, String pattern, MatchEvaluatorDelegate matchEvaluator)
         at TrackIt.Core.SystemNotification.HtmlDecorator.ConvertURLsToAnchors(String text)
         at TrackIt.Core.SystemNotification.HtmlDecorator.WrapInHtml(String value)
         at TrackIt.Core.SystemNotification.HtmlDecorator.BuildMessage()
         at TrackIt.Business.HelpDesk.HelpDeskImpl.WorkOrderLifecycle.WorkOrderLifecycleNotifier.GetEmailMessage(Template template, ToAddress toAddress, RecipientType recipientType, Object objectContext)
         at TrackIt.Business.HelpDesk.HelpDeskNotifier.NotifyViaEmail(Template template, ToAddress toAddress, RecipientType recipientType, Object objectContext)
         at TrackIt.Business.HelpDesk.HelpDeskNotifier.TryNotifyTechnician(Technician technician, Template template)
         at TrackIt.Business.HelpDesk.HelpDeskImpl.WorkOrderLifecycle.WorkOrderLifecycleNotifier.TryNotifyAssignedTechnician(Template template)
         at TrackIt.Business.HelpDesk.HelpDeskImpl.WorkOrderLifecycle.WorkOrderLifecycleNotifier.Notify()
         at TrackIt.Business.HelpDesk.HelpDeskImpl.WorkOrderLifecycle.NotifyActionExecutor.Execute(Action action, RuleArgs ruleArgs)
         at TrackIt.Core.Rules.RuleExecutor.Execute(Rule rule, RuleArgs ruleArgs, IDictionary`2 actionExecutors)
         at TrackIt.Core.Rules.ContextAuthority.ExecuteRule(Rule rule, RuleArgs ruleArgs)
         at TrackIt.Core.Rules.ContextAuthority.ExecutePolicy(RulesPolicy policy, RuleArgs ruleArgs)
         at TrackIt.Business.HelpDesk.HelpDeskImpl.WorkOrderLifecycle.WorkOrderLifecycleContextAuthority.ExecuteLifecycleMonitoring(RulesPolicy policy, WorkOrderRuleArgs workOrderRuleArgs)
         at TrackIt.Business.HelpDesk.HelpDeskImpl.WorkOrderLifecycle.WorkOrderLifecycleContextAuthority.ExecutePolicy(RulesPolicy policy, RuleArgs ruleArgs)
         at TrackIt.Core.Rules.RulesImpl.RulesImpl.ExecutePolicy(RulesPolicy policy, RuleArgs ruleArgs)
         at TrackIt.Core.Rules.RulesImpl.RulesImpl.ExecutePolicy(String context, Int32 policyId, RuleArgs ruleArgs)
         at TrackIt.Core.Rules.RulesImpl.RulesSecure.ExecutePolicy(SecurityCredentials credentials, String context, Int32 policyId, RuleArgs ruleArgs)
         at TrackIt.Core.Rules.RulesInterceptor.ExecutePolicy(String context, Int32 policyId, RuleArgs ruleArgs)
         at TrackIt.Core.Rules.RulesImpl.RulesLocal.ExecutePolicy(String context, Int32 policyId, RuleArgs ruleArgs)

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