3 Replies Latest reply on Feb 9, 2015 12:52 PM by Sidhdesh Punaskar

    Change: Request new approval after rejection

    Hellyson Lima
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      Hello friends,

       

      I received a request and I'm no idea if I can do with ou without customization.

       

      - Request:

      Current Scenario: Currently there is a team called "Review Team" that approves or disapproves emergencies changes in the Review phase.

      New Scenario: Emergency changes of a certain "special" team, if disapproved by the "Review Team" in the Review phase, it moves to a new team to further approval, if approved, the change will move to the status "Request For Change" and if rejected, the change will move to the status "Rejected".

       

      Fluxo de Mudança.png

       

      Any idea to meet this request with or without a customization?

        • 1. Re: Change: Request new approval after rejection
          Sidhdesh Punaskar

          Let me understand your requirement.

          A) Change is in Request For Authorization in review phase.

          If approved will go for Business phase in Request For Change status.

          If rejected it will go for another approval.

           

          Now what if another team approves or reject?

          On approval will it for business phase again? On rejection what will be status?

           

          B) change is in business phase.

          If approved it will go for planning in progress.

          If rejected it will go for rejected status?

           

          Am I understanding your requirement correctly?

           

          Now this will be customization cause mpdifying the approval rules in AP :Rule Definition is also customization.

           

          Possible ways:

          1)

          Customize the ap:rule definition records for Change Level CI IA rule to call get next approval again for rejection rule.

          Again you have to take care of flag cause when we make a second call to this rule it shouls reject.

          2)

          Add another change status say Review Rejection.

          So when when we reject review phase change will go Review Rejection status and on approved it will go to Request For Change status for business phase.

          Configure another approval process configuration for Review Rejection status.

           

          Sidhdesh

          • 2. Re: Change: Request new approval after rejection
            Hellyson Lima

            Yes Sidhdesh, you understand correctly.

             

            Do you have any idea to do this, configuring the ap:rule?

             

            Tks

            • 3. Re: Change: Request new approval after rejection
              Sidhdesh Punaskar

              Its kind of development and need lots of time and efforts.