11 Replies Latest reply on Aug 6, 2015 6:53 AM by kedar zavar

    Can a change generate any tasks only once it has been approved like in a Service Request?

    Paolo Scorrano
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      In Remedyforce, if I link some tasks templates to a main change template; the tasks record are created even when the change request is not approved. I would like to create a change, using a template and somehow I want some tasks to be generate once it has been approved like it happens for service request