2 Replies Latest reply on Feb 10, 2015 8:11 AM by Bill Robinson

    BSA keystore error

      After a BSA reinstall, I get this error while trying to start BSA service:

       

      Any help is really appreciated.

       

      AppServerLauncher.log:

       

      problems reading or parsing keystore file:C:\Program Files\BMC Software\BladeLogic\NSH\br\deployments\_launcher\bladelogic.keystore

      [04 Feb 2015 16:20:40,816] [main] [ERROR] [::] [] java.io.IOException

      com.bladelogic.om.infra.app.service.ServiceInitializationException: java.io.IOException

        at com.bladelogic.om.infra.app.service.client.ServerSocketFactory.start(ServerSocketFactory.java:74)

        at com.bladelogic.om.infra.app.profile.AppServerLauncher.startManagementService(AppServerLauncher.java:669)

        at com.bladelogic.om.infra.app.profile.AppServerLauncher.start(AppServerLauncher.java:200)

        at com.bladelogic.om.infra.app.WindowsServiceRunner.startService(WindowsServiceRunner.java:77)

      Caused by: java.io.IOException

        at com.bladelogic.om.infra.app.service.client.ServerSocketFactory.createSocketFactory(ServerSocketFactory.java:169)

        at com.bladelogic.om.infra.app.service.client.ServerSocketFactory.start(ServerSocketFactory.java:70)

        ... 3 more

      Caused by: com.bladelogic.om.infra.mfw.util.BlException: java.io.IOException: Keystore was tampered with, or password was incorrect

        at com.bladelogic.security.cert.AppServerKeyStore.<init>(AppServerKeyStore.java:144)

        at com.bladelogic.security.cert.AppServerKeyStore.getInstanceForLauncher(AppServerKeyStore.java:251)

        at com.bladelogic.om.infra.app.service.client.ServerSocketFactory.getAppServerKeyStore(ServerSocketFactory.java:187)

        at com.bladelogic.om.infra.app.service.client.ServerSocketFactory.createSocketFactory(ServerSocketFactory.java:158)

        ... 4 more

      Caused by: java.io.IOException: Keystore was tampered with, or password was incorrect

        at sun.security.provider.JavaKeyStore.engineLoad(Unknown Source)

        at sun.security.provider.JavaKeyStore$JKS.engineLoad(Unknown Source)

        at java.security.KeyStore.load(Unknown Source)

        at com.bladelogic.security.cert.AppServerKeyStore.<init>(AppServerKeyStore.java:117)

        ... 7 more

      Caused by: java.security.UnrecoverableKeyException: Password verification failed

        ... 11 more