11 Replies Latest reply on Jan 29, 2015 1:36 PM by Sidhdesh Punaskar

    Relating more than 50 Incidents at a time to a Problem

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      Remedy ITSM suite 7.6.04

       

      We had a situation where 1200 incidents came in over a 3 day period (all related to the same problem).  Our problem manager is trying to relate all 1200 incidents to the same problem.  The issue is that we can only relate 50 incidents at a time.  Is there a more efficient way to do this?