13 Replies Latest reply on Jun 9, 2016 1:54 AM by Paul Donders

    Ability to restrict the queue visibility

    HariKrishna Sompalli
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      Hello Team,

       

      Is there any workaround to restrict the queue visibility. In Our scenario we have two Accounts A & B. And for each Account we have 10 queues. Right now the service staff belongs to either of the Account can see all 20 queues. But this shoouldn't be the case. They has to only the queues related to their Account.

       

      Thanks,

      Hari