7 Replies Latest reply on Jan 5, 2015 6:00 AM by Rahul Priyadarshy

    Reconciliation failure - No Currency conversion ratio exist

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      Community,

       

      We are recently seeing few failures in reconciliation (merge) job with below erros,

       

      [2014/12/30 23:39:07.7860] [ ERROR ] [TID: 0000007112]  : Error in updating instance for class <BMC.CORE:BMC_ComputerSystem> for instance id <OI-F18FFC23ED7646999C1D1D4CBBC7D280>::

      [2014/12/30 23:39:07.7860] [ ERROR ] [TID: 0000007112]  : ARERR[360] No currency conversion ratio exists for the requested conversion

      [2014/12/30 23:39:07.7860] [ ERROR ] [TID: 0000007112]  : ARERR[360] No currency conversion ratio exists for the requested conversion

      [2014/12/30 23:39:07.7860] [ ERROR ] [TID: 0000007112]  : Merging of record failed:

      [2014/12/30 23:39:07.7860] [ ERROR ] [TID: 0000007112]  : Class: BMC.CORE:BMC_ComputerSystem

      [2014/12/30 23:39:07.7860] [ ERROR ] [TID: 0000007112]  : Reconciliation IdentityId: OI-00000C273BC94446A4077F38FCEC9A0B

       

      I have verified the AR System Currency Conversion Ratios form, we have conversion ratio exist in financial values which is used in this particular CI.

       

      AR System - 8.1.02

      Atrium Core - 8.1.02