Terribly sorry for providing the wrong information. The H/Fs were actually for the 8.1. version. The Hot fix package name is VA_81_01_2014May12_CU_ALL. There is also an updated eschat.war for this which was received after this package. Again, terribly sorry for putting out as an 8.1.02 fix.
Product Component: Virtual Agent
Build Base Version: 8.1
Build Date: 05/12/2014
Fix Type: Hotfix binary
Hotfix Version Stamp: 8 SP1 Patch 1 HF1
Affected Platform: VA
List of Defects Fixed
SAC and SSP hangs in failover scenario due to large amount of connection errors
LB open ports are masking socket origin
Reports are blank on Chat Queue
Max Open Self Service Questions not limiting chats to set value
SSP User gets "rejoined the session message" when App is in Agent Only mode
This is Paola once again .... I lost the Fix, and I cant find the Fix. Do you have a link for download it?
Thanks for your kind help.