2 Replies Latest reply on Dec 23, 2014 3:01 AM by Monoj Padhy

    BBSA: Unable to run 2 compliance JOB at a time

    Nayana DC

      Dear All,

       

       

       

      We are Unable to run 2 compliance JOB at a time for new CIS customized templates.

       

       

       

      We are getting attached error. Detailed errors logs attached with this Email.

       

      Environment Info:

       

       

       

      Operating System : ALL

      Operating System Patches : ALL

      Bladelogic/ Version / Patch : 8.2.04.479

       

      Problem Details

       

      Error Message : various error messages attached herewith

      Description : cannot get compliance reports for DISA CIS and for SOX.

      Impact : Compliance work is stucked due to this

      Error logs : For SOX compliance Suse servers   We are getting errors and need help to sort the same

      For CIS only RHEL 5 is available which is attached need template for AIX and SUSE linux as well.

      For DISA we have options are only for AIX and LINUX, needed option for SUSE Linxu as well however we  are getting errors for both

       

      Error logs:

      com.bladelogic.om.infra.app.collector.AssetCollectionException: Unable to copy script "bmc-findFiles" to host No such file or directory

      The file bmc-findFiles doesn't exist.

      Unable to copy script "bmc-pollscript" to host : No such file or directory

      The file bmc-pollscript doesn't exist.

      Unable to copy script "bmc-rules" to host 172.31.17.210: No such file or directory

      The file bmc-rules doesn't exist.

      (component=SOX Data Security Standard - RedHat Linux (172.31.17.210), selector=Extended Object:BL-LXO World-Writable Directory with Sticky Bit Set)

       

       

      Error Aug 16, 2014 9:07:45 PM com.bladelogic.om.infra.app.collector.AssetCollectionException: Unable to copy script "bmc-findFiles" to host 172.31.17.210: No such file or directory

      The file bmc-findFiles doesn't exist.

      Unable to copy script "bmc-pollscript" to host 172.31.17.210: No such file or directory

      The file bmc-pollscript doesn't exist.

      Unable to copy script "bmc-rules" to host 172.31.17.210: No such file or directory

      The file bmc-rules doesn't exist.

      (component=SOX Data Security Standard - RedHat Linux (172.31.17.210), selector=Extended Object:BL-LXO World-Writable Directory with Sticky Bit Set)

       

      Please help us in having this resolved.

       

      Best Regards,

      Nayana DC

       

       

        • 2. Re: BBSA: Unable to run 2 compliance JOB at a time
          Monoj Padhy

          seems like there are couple of broken reference. Verify if the required files(bmc-findFiles, bmc-pollscript, bmc-rules) exist in below path.

           

          Installation_dir/NSH/Share/sensors

           

          couple of questions here

           

          1. Unable to run to compliance at a time-- are you able to run them successfully when executing one at a time ?

          2. For CIS only RHEL 5 is available which is attached need template for AIX and SUSE linux as well. --I think CIS dont have template for AIX and SUSE linux

          3. For DISA we have options are only for AIX and LINUX, needed option for SUSE Linxu as well however we  are getting errors for both -- DISA dont have template for SUSE linux. create a copy of linux template and modify as required and create a SUSE version of it.


          For additional details visit product release document and verify OOTB supported compliance templates and supported OS version details.