2 Replies Latest reply on Dec 23, 2014 11:28 PM by Vijosh P

    Task not getting created when service request auto-submitted for approval.

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      Hi All,

       

      A service request definition is configured in such a way that, it is "Automatically Submit for Approval" on creation. This is working fine, the approval is assigned to the appropriate person.

      However, the task associated to that service request is not getting created. Now when I unchecked the "Automatically Submit for Approval" in the Request Definition the associated task gets created.

       

      Regards,

      Vijosh