6 Replies Latest reply on Dec 2, 2014 11:04 AM by Gregory Rodrigues

    Remote Tuner Deployment on Red Hat Enterprise Linux 5

    R B
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      Hi,

       

       

      But at Endpoint Tuner is not Installed.


      How should I troubleshoot this issue?

       

      I have attached Infrastructure Administration Logs.

        • 1. Re: Remote Tuner Deployment on Red Hat Enterprise Linux 5

          [01/Dec/2014:11:02:27 -1200] ""Infrastructure Administration - Remote Deployer"" info - 38033 On host 172.24.4.11, Check sudo installed or valid sudo user

          [01/Dec/2014:11:02:42 -1200] ""Infrastructure Administration - Remote Deployer"" major - 38004 On host 172.24.4.11, Remote deployment failed

           

          Can you try the sudo command manually. . "sudo - root" to see what error it gives?

           

          But should be considered as a defect because the log shows failed but GUI shows success

          • 2. Re: Remote Tuner Deployment on Red Hat Enterprise Linux 5
            R B

            Hi Gregory,

             

            Thanks for reply.

            ---------------------------------------------------------------------------------------------------------------------------------------------------------------

            I too see some more errors in logs:

             

            [01/Dec/2014:11:07:56 -1200] ""Infrastructure Administration - Remote Deployer"" major - 38014 On host 172.24.4.11, 'scp' installer transfer failed

            [01/Dec/2014:11:07:56 -1200] ""Infrastructure Administration - Remote Deployer"" info - 38009 On host 172.24.4.11, Trying installer transfer using 'ftp'

            [01/Dec/2014:11:07:57 -1200] ""Infrastructure Administration - Remote Deployer"" major - 38011 On host 172.24.4.11, 'ftp' installer transfer failed

            [01/Dec/2014:11:07:57 -1200] ""Infrastructure Administration - Remote Deployer"" major - 38017 On host 172.24.4.11, Installer transfer failed to path /home/rahul/linux .bin

            [01/Dec/2014:11:07:57 -1200] ""Infrastructure Administration - Remote Deployer"" major - 38004 On host 172.24.4.11, Remote deployment failed

            [01/Dec/2014:11:07:57 -1200] ""Infrastructure Administration - Remote Deployer"" info - 38002 On host 172.24.4.11, Remote deployment completed

            ---------------------------------------------------------------------------------------------------------------------------------------------------------------

             

            Successfully deployed Tuner on RHE Linux 5 [Remotely]

             

            Prerequisite for Tuner deployment on Linux are :

             

            1. SSHD & vsftpd service must be running.

            2. User must have root privileges (Make entries in Visudo file for configured user) .

             

            Note: PFA [Infrastructure Administration Logs] for detail info.

             

            Thanks & Regards,

            Rahul

            1 of 1 people found this helpful
            • 3. Re: Remote Tuner Deployment on Red Hat Enterprise Linux 5
              R B

              Hi Gregory,

               

              I am facing new issue. Tuner is successfully installed but Tuner service is not present in RHE Linux 5.



              Thanks & Regards,

              Rahul

              • 4. Re: Remote Tuner Deployment on Red Hat Enterprise Linux 5

                do you see a /opt/bmc/BBCA/Tuner or /opt/Marimba/Tuner/ directory created? I think the installer is not created to run on startup.. there are two options:

                 

                Start the tuner upon machine startup -- (Creates the service)

                 

                The options are not selected by default

                • 5. Re: Remote Tuner Deployment on Red Hat Enterprise Linux 5
                  R B

                  Hi Gregory,


                  I can see directory created /opt/BMC_Software/BBCA/Tuner/


                  So do I need to create new Installer ?


                  Solution:


                  I created new Installer & now tuner is successfully Running.


                  I had missed selecting options while creating Installer:


                  Thanks & Regards,

                  Rahul

                  1 of 1 people found this helpful
                  • 6. Re: Remote Tuner Deployment on Red Hat Enterprise Linux 5

                    The first option is not really required unless you want a rmp installer.. the option that creates the service is the second one.. n yea the only way is to create a fresh installer because we can't edit the existing ones