That is technically correct.
You can create a simple Service Request say - "Report an Issue" with a basic input field say - Issue Details and expose it in MyIT. Then map the Issue field with the Incident's Description field.
Additionally, the following should explain the terminologies used across the two products and how they can be configured.
Would strongly recommend reviewing the “Using BMC MyIT with BMC Remedyforce” chapter in the RF Admin Guide for details on the use-cases supported, roles involved and respective configuration on both sides.
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You'll need to set up a default service request in order to have the "!Incident" exposed.
Thanks Amit, Seema, Anne
So basically, any record created through MyIT would be a Service Request in the case of Remedyforce.