8 Replies Latest reply on Feb 26, 2015 8:09 AM by Pavel Prokoshev

    Remedy exception: '[Type=2][Num=48255]... v7.5

      Share This:

      Hi,

       

      I get the following error when I try to create a CR ticket using web services (Remedy 7.5):    

      <error>Error occured performing remedy action: Message[summary=Exception occured in Adapter '${1}'., detail=Remedy exception: '[Type=2][Num=48255][Text=][AppendedText=16 records have been found for the Change contact information you have provided.  Please talk to your data administrator to make this data unique.]']</error>

       

      I don't understand what data are not unique looking inside my Remedy data...

      Any idea about what I should do?

       

      Thanks,

      Fred