14 Replies Latest reply on Nov 2, 2014 7:28 PM by Swapnil Patil

    8.3. SP3 RSCD agent fails to start on Windows 2008 R2, Please help

    Lavanya Bobba

      RSCD.log:

       

      a6f8ea86731ce114a300 0000000001 10/30/14 09:05:15.156 INFO     rscd -  ad1hfdtwl001 4660 SYSTEM (Not_available): (Not_available): FIPS Enabled

      61214cb4a9e954ff5a8f 0000000002 10/30/14 09:05:15.156 INFO     rscd -  ad1hfdtwl001 4660 SYSTEM (Not_available): (Not_available): Agent version is 8.3.03.82

      9609574e0cd265586cf9 0000000003 10/30/14 09:05:15.156 INFO     rscd -  ad1hfdtwl001 4660 SYSTEM (Not_available): (Not_available): The operation completed successfully.

      9c07af514ebb04fbf80f 0000000004 10/30/14 09:05:15.156 INFO     rscd -  ad1hfdtwl001 4660 SYSTEM (Not_available): (Not_available): Platform Details: x86_64;ad1hfdtwl001;6.1;WindowsNT;7601;x86_64

      e39b6eceb4ba733b3abd 0000000005 10/30/14 09:05:17.574 ERROR    rscd -  ad1hfdtwl001 4660 SYSTEM (Not_available): (Not_available): Failed to resolve Host entry: *

      2ee8622ec514f149c384 0000000006 10/30/14 09:05:17.574 INFO     rscd -  ad1hfdtwl001 4660 SYSTEM (Not_available): (Not_available): Main: **** RSCD started (app) ****

      8b0bf4bcdfc1642b5614 0000000007 10/30/14 09:05:17.590 INFO     rscd -  ad1hfdtwl001 2232 SYSTEM (Not_available): (Not_available): User Privilege Mapping enabled.

      228781a1c561fdf59b13 0000000008 10/30/14 09:05:17.590 INFO     rscd -  ad1hfdtwl001 2232 SYSTEM (Not_available): (Not_available): The following local user will be used by the agent for user privilege mapping: BladeLogicRSCD

      d50cdcc8afc39e9b9f2f 0000000009 10/30/14 09:05:17.590 ERROR    rscd -  ad1hfdtwl001 2232 SYSTEM (Not_available): (Not_available): [listen_thread:RSCD_WinUser::logonPassword:LsaLogonUser()] : The referenced account is currently locked out and may not be logged on to. (BladeLogicRSCD@AD1HFDTWL001)

      aaab8001766451659f7d 0000000010 10/30/14 09:05:17.590 ERROR    rscd -  ad1hfdtwl001 2232 SYSTEM (Not_available): (Not_available): listen_thread ERROR: 9002:Internal Error - Caught exeception.

      db07fafe045fcec7efc9 0000000011 10/30/14 09:05:17.605 ERROR    rscd -  ad1hfdtwl001 4660 SYSTEM (Not_available): (Not_available): Main: Wait Failed on handle. RSCD start failed.