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Yes, typically this means that the target stated to pxe boot, but did not boot into the pre-boot environment (Gentoo or winpe) and complete the bmi communication back to the appserver.
Just to close this out, here is the solution arrived at from support.
Typically this means that the devices have not completed the registration process w/ bsa, so they may have done an initial pxe boot but not completed the bmi communicate in the pre-boot environment.
If you remove the device, then manually add the mac, that should allow the device to be provisioned