1 2 Previous Next 29 Replies Latest reply on Oct 20, 2014 10:14 AM by Muralidharan sridharan

    issues with Console upgrade in Linux box

      we upgraded the console in linux box from 8.3 to 8.5 h

       

       

      and when trying to acquire the profile we get version incompatibility,

       

       

      xxx@xxx[Dev/Test]$ blcred cred -acquire

      profile name: PROD

      username: xxx

      password:

      2014-10-13 14:29:21,764 ERROR [main] (BlLogger.java:61) - version incompatibility: client version = 8.3.00.115; server version = 8.5.00.469

      Authentication failure: The server is running an incompatible version of the protocol. Please make sure the server and the client are of the same revision.

       

       

      Also the version files shows all fine:

       

       

      root@xxx[Dev/Test]# cat Version

      NETWORK_SHELL=8.5.00.469

      CM=8.5.00.469

      PMCLIENT=8.5.00.469

      JRE=1.7.0

      root@XXX[Dev/Test]#

       

       

      On checking the NSH location:

       

       

      root@xxx[Dev/Test]# file /opt/bmc/bladelogic/NSH/bin/nsh

      /opt/bmc/bladelogic/NSH/bin/nsh: symbolic link to `/opt/bmc/bladelogic/NSH/bin/zsh-4_3_4'

       

       

      root@xxx[Dev/Test]# file /opt/bmc/bladelogic/NSH/bin/zsh-4_3_4

      /opt/bmc/bladelogic/NSH/bin/zsh-4_3_4: ELF 64-bit LSB executable, AMD x86-64, version 1 (SYSV), for GNU/Linux 2.4.0, dynamically linked (uses shared libs), stripped

      root@xxx[Dev/Test]# ls -l /opt/bmc/bladelogic/NSH/bin/zsh-4_3_4

      -rwxrwxr-x 1 root bladmin 1916088 Apr 28 09:05 /opt/bmc/bladelogic/NSH/bin/zsh-4_3_4

       

       

      Is there i am missing here ?

        • 1. Re: issues with Console upgrade in Linux box

          can you launch nsh and run version command ?

          • 2. Re: issues with Console upgrade in Linux box

            Did you upgrade the application server(s) and the rest of the BladeLogic infrastructure, too?  The console expects the application server that it connects to, to have the same version.

             

            -John.

            • 3. Re: issues with Console upgrade in Linux box

              John,

               

              It say client version as 8.3 and server version as 8.5. so looks like client is not successfully upgraded it. 

               

              2014-10-13 14:29:21,764 ERROR [main] (BlLogger.java:61) - version incompatibility: client version = 8.3.00.115; server version = 8.5.00.469

              • 4. Re: issues with Console upgrade in Linux box

                Good point - I missed that line!

                • 5. Re: issues with Console upgrade in Linux box
                  Rajeev Gupta

                  I guess you did not upgrade the console to 8.5, but upgraded to 8.3.

                   

                  "

                  we upgraded the console in linux box from 8.2 to 8.5 h


                  2014-10-13 14:29:21,764 ERROR [main] (BlLogger.java:61) - version incompatibility: client version = 8.3.00.115; server version = 8.5.00.469"

                  • 6. Re: issues with Console upgrade in Linux box

                    hi swapnil,

                    i can launch nsh and get the version.

                     

                    cjefft@xxx[Dev/Test]$ nsh
                    cjefft@xxx[Dev/Test]$ version
                    BMC Server Automation RSCD Agent 8.5.00.469 (Release) [Apr 28 2014 04:49:05]
                    Copyright (C) 1996-2013 BMC Software Inc.
                    BMC Server Automation Network Shell 8.5.00.469 (Release) [Apr 28 2014 04:49:05]
                    Copyright (C) 1996-2013 BMC Software Inc.

                    • 7. Re: issues with Console upgrade in Linux box
                      Bill Robinson

                      Can you list what is in NSH/br/stdlib on the client box ?

                      • 8. Re: issues with Console upgrade in Linux box

                        ls /opt/bmc/bladelogic/NSH/br/stdlib  | grep .jar

                        aix-feed-1.0.jar

                        aix-feed-1.0-SNAPSHOT.jar

                        annotations-api-6.0.32.jar

                        ant.jar

                        araco.jar

                        arapi-7.6.0.3.jar

                        ara-sae.jar

                        aspectjweaver-1.5.3.jar

                        authapi-5.0.3.176.jar

                        avctKVMIOLinux.jar

                        avctKVMIOWin32.jar

                        avctNuova.jar

                        avctVMLinux.jar

                        avctVMWin32.jar

                        axiom-api-1.2.8-1.5.jar

                        axiom-impl-1.2.8-1.5.jar

                        axis-1.4-1.0.jar

                        axis2-adb-1.5-1.5.jar

                        axis2-adb-codegen-1.5-1.5.jar

                        axis2-codegen-1.5-1.5.jar

                        axis2-jaxws-1.5-1.5.jar

                        axis2-kernel-1.5-1.5.jar

                        axis2-metadata-1.5-1.5.jar

                        axis2-transport-http-1.5-1.5.jar

                        bcmail-jdk15-136.jar

                        bcprov-jdk15-136.jar

                        binding-1.0.jar

                        bladelogic_acm.jar

                        bladelogic_api.jar

                        bladelogic_audit.jar

                        bladelogic_bladmin.jar

                        bladelogic_blcontent.jar

                        bladelogic_blvmware.jar

                        bladelogic_bsmintegration.jar

                        bladelogic_bundleinstaller.jar

                        bladelogic_caconvert.jar

                        bladelogic_caformat.jar

                        bladelogic_camodel.jar

                        bladelogic_compliance.jar

                        bladelogic_dbdiagnostics.jar

                        bladelogic_deploy.jar

                        bladelogic_gei.jar

                        bladelogic_infra.jar

                        bladelogic_infra-shared.jar

                        bladelogic_logging.jar

                        bladelogic_patch.jar

                        bladelogic_provisioning.jar

                        bladelogic_rcp-core.jar

                        bladelogic_rcp-ui.jar

                        bladelogic_scap.jar

                        bladelogic_shared.jar

                        bladelogic_spring_beans.jar

                        bladelogic_ucs.jar

                        bladelogic_virtualization.jar

                        bladelogic_vsm.jar

                        bladelogic_webservices.jar

                        blas-1.4.0.jar

                        blas-locale-1.4.0.jar

                        bllocale.jar

                        blmigration-tools.jar

                        bmccui-2.0.jar

                        bmclicense-8.2.01.jar

                        bmclicense.jar

                        castor-1.1.2.1.jar

                        catalina-6.0.32.jar

                        catalina-ant-6.0.32.jar

                        catalina-ha-6.0.32.jar

                        catalina-tribes-6.0.32.jar

                        civiewer-7.6.jar

                        cmdbapi-7.6.0.3.jar

                        com.google.common.collections.jar

                        commons-cli-1.1.jar

                        commons-collections-3.2.jar

                        commons-dbcp-1.4.jar

                        commons-fileupload-1.2-1.5.jar

                        commons-httpclient-3.1-1.5.jar

                        commons-io-1.4-1.5.jar

                        commons-lang-2.4.jar

                        commons-logging-1.1.1-1.5.jar

                        commons-net-1.4.1.jar

                        commons-pool-1.5.4.jar

                        com.phurnace.deliver.cli.jar

                        com.phurnace.deliver.common.compare.jar

                        com.phurnace.deliver.common.core.jar

                        com.phurnace.deliver.common.license.jar

                        com.phurnace.deliver.emf.compare.jar

                        com.phurnace.deliver.emf.jar

                        com.phurnace.deliver.profile.model.jar

                        com.phurnace.deliver.thinclient.jar

                        com.phurnace.rosetta.ecore.jar

                        com.phurnace.rosetta.jar

                        concurrent-1.3.4-1.0.2.jar

                        ecj-3.3.1-6.0.32.jar

                        el-api-6.0.32.jar

                        feed-common-1.0.jar

                        forms-1.0.5.jar

                        hfn-1.0-SNAPSHOT.jar

                        httpcore-4.0-1.5.jar

                        init-props.jar

                        jackson-core-asl-1.8.5-1.8.5.jar

                        jackson-mapper-asl-1.8.5-1.8.5.jar

                        jackson-xc-1.5.2-1.5.jar

                        jakarta-oro-2.0.8.jar

                        jasper-6.0.32.jar

                        jasper-el-6.0.32.jar

                        javatar-2.5.jar

                        jaxb-impl-2.1.7-1.5.jar

                        jaxb-xjc-2.1.7-1.5.jar

                        jaxrpc-1.1-1.0.jar

                        jboss-common-1.0.2.jar

                        jboss-container-1.0.2.jar

                        jboss-dependency-1.0.2.jar

                        jboss-microcontainer-1.0.2.jar

                        jboss-xml-binding-1.0.2.jar

                        jcifs-1.3.17.jar

                        jconsole-1.5.6.jar

                        jconsole-adapter.jar

                        jdom-1.0.jar

                        jlibdiff-1.0.jar

                        jnpserver-4.0.5-1.0.2.jar

                        jpa.jar

                        jpa_types.jar

                        jpcsc.jar

                        jsafeFIPS-4.0.jar

                        jsafeJCEFIPS-4.0.jar

                        jsch-0.1.44.jar

                        jsp-api-6.0.32.jar

                        jsr173_api-1.0.jar

                        local_policy.jar

                        log4j-1.2.15-1.5.jar

                        log4j-1.2.15.jar

                        looks-1.1.2.jar

                        lzvcnt.jar

                        mail-1.4-1.5.jar

                        mssqlserver-3.0.jar

                        neethi-2.0.4-1.5.jar

                        not-yet-commons-ssl-0.3.10.jar

                        oaklandsw-http-2.3.2.jar

                        objectprofiler-1.0.jar

                        oel-feed-1.0.jar

                        oel-feed-1.0-SNAPSHOT.jar

                        oel-schema.jar

                        oracle-11.2.0.2.0.jar

                        org.apache.commons.codec.jar

                        org.apache.commons.collections.jar

                        org.apache.commons.jxpath.jar

                        org.apache.commons.lang.jar

                        org.eclipse.core.resources.jar

                        org.eclipse.core.runtime.jar

                        org.eclipse.emf.common.jar

                        org.eclipse.emf.compare.diff.jar

                        org.eclipse.emf.compare.jar

                        org.eclipse.emf.compare.match.jar

                        org.eclipse.emf.ecore.jar

                        org.eclipse.emf.ecore.xmi.jar

                        org.eclipse.equinox.common.jar

                        org.eclipse.osgi.jar

                        org.eclipse.osgi.services.jar

                        org.eclipse.osgi.util.jar

                        pd5-1.0-SNAPSHOT.jar

                        pdc-1.0-SNAPSHOT.jar

                        redhat-feed-1.0.jar

                        redhat-schema.jar

                        servlet-api-6.0.32.jar

                        snmp4j-1.0.jar

                        solaris-feed-1.0.jar

                        solaris-schema.jar

                        spin-1.0.jar

                        spring-2.5.6.jar

                        support-files-1.0-SNAPSHOT.jar

                        suse-feed-1.0.jar

                        suse-feed-1.0-SNAPSHOT.jar

                        suse-schema.jar

                        tibco-uddi-client-3.0.jar

                        tomcat-coyote-6.0.32.jar

                        tomcat-dbcp-6.0.32.jar

                        tomcat-i18n-es-6.0.32.jar

                        tomcat-i18n-fr-6.0.32.jar

                        tomcat-i18n-ja-6.0.32.jar

                        tomcat-juli-6.0.32.jar

                        truezip.jar

                        US_export_policy.jar

                        vim25-1.0.jar

                        windows-feed-1.0.jar

                        windows-feed-1.0-SNAPSHOT.jar

                        wiseman-1.0.jar

                        woden-api-1.0M8-1.5.jar

                        ws-commons-util-1.0.1.jar

                        wsdl4j-1.6.2-1.5.jar

                        wsregistryapi-7.6.jar

                        xercesImpl-2.7.0-1.0.2.jar

                        xml-resolver-1.0.jar

                        xml-resolver-1.2-1.5.jar

                        xmlrpc-client-3.0.jar

                        xmlrpc-common-3.0.jar

                        XmlSchema-1.4.3-1.5.jar

                        xml-xerces-2.9.jar

                        xpp3_min-1.1.3.4.0.jar

                        xstream-1.2.1.jar

                        • 9. Re: issues with Console upgrade in Linux box

                          First exit from all nsh sessions. 

                           

                          Run blcred cred -acquire and capture app server log and rcp client log (/root/.bladelogic)  while acquiring the credentials.

                          • 10. Re: issues with Console upgrade in Linux box

                            nothing get updated in the appserver log as well rcp client logs.

                             

                            but i see the the 8.3 directory

                             

                            root@xxx[Dev/Test]# ls -l /root/.bladelogic/
                            total 8
                            drwxr-xr-x 3 root root 4096 Feb 20 2014 1_2_1
                            drwxr-xr-x 7 root root 4096 Feb 20 2014 8.3.00.115

                            • 11. Re: issues with Console upgrade in Linux box
                              Bill Robinson

                              what is the filename and md5sum of the console installer you used?

                               

                              is the console the only thing installed on this box ?

                              • 12. Re: issues with Console upgrade in Linux box

                                installer : BBSACONSOLE85-P2-LIN64.bin

                                We have console and Agent installed in this box.

                                • 13. Re: issues with Console upgrade in Linux box

                                  Have you tried installing Console silently ?

                                  • 14. Re: issues with Console upgrade in Linux box

                                    yes, the console was installed silently.

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