8 Replies Latest reply on Oct 14, 2014 4:21 AM by Swapnil Patil

    BladeLogicRSCD gets locked repeatedly

      .     BMC Server Automation RSCD Agent service fails to start as the BladeLogicRSCD account is locked.

      Unlocked the user BladeLogicRSCD and restarted the BMC Server Automation RSCD Agent service, fails to start with the same issue.


      Not sure what makes the account get locked again and again by App server.


      logs:


      5151e5d081d56d761c4f 0000000002 10/01/14 09:25:51.626 INFO     rscd -  xxx SYSTEM (Not_available): (Not_available): Agent version is 8.2.01.290

      36134e2e67b78c33f7af 0000000003 10/01/14 09:25:51.626 INFO     rscd -  xxx SYSTEM (Not_available): (Not_available): The operation completed successfully. 

      4b156657ffbf6d92c605 0000000004 10/01/14 09:25:51.642 INFO     rscd -  xxx SYSTEM (Not_available): (Not_available): Platform Details: x86;xxx ;WindowsNT;3790;x86

      f9c9dcd4ba12abcc8359 0000000005 10/01/14 09:25:51.642 INFO     rscd -  xxx 4928 SYSTEM (Not_available): (Not_available): Main: **** RSCD started (app) ****

      3482f44f87cbfc4aeeed 0000000006 10/01/14 09:25:51.689 INFO     rscd -  xxx 5348 SYSTEM (Not_available): (Not_available): User Privilege Mapping enabled.

      45e3c867c58c8f164cfc 0000000007 10/01/14 09:25:51.704 INFO     rscd -  xxx 5348 SYSTEM (Not_available): (Not_available): The following local user will be used by the agent for user privilege mapping: BladeLogicRSCD

      8f6793acf2601e4a6e2a 0000000008 10/01/14 09:25:51.767 ERROR    rscd -  xxx 5348 SYSTEM (Not_available): (Not_available): [listen_thread:RSCD_WinUser::logonPassword:LsaLogonUser()] : The referenced account is currently locked out and may not be logged on to. (BladeLogicRSCD@xxx )

      16e59381e71e4aacbbd2 0000000009 10/01/14 09:25:51.767 ERROR    rscd -  xxx 5348 SYSTEM (Not_available): (Not_available): listen_thread ERROR: 9002:Internal Error - Caught exeception.

      1fc22a9e348f8552b0cc 0000000010 10/01/14 09:25:51.814 ERROR    rscd -  xxx 4928 SYSTEM (Not_available): (Not_available): Main: Wait Failed on handle. RSCD start failed.