6 Replies Latest reply on Sep 29, 2014 5:29 AM by Vijosh P

    Uploading CI's leads in appending the Instance ID to the CI's in Remedyforce

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      Hi, I have been uploading new CI's to RF, as you all know it appends the Instance ID to the CI on upload. Till now I was uploading new CI's using dataloader and then updating the CI's with the actual name[again using dataloader]. However, in winter 14 i am unable to do that. There are no changes reflected in the CI name after update. Do anyone have any ideas on this. Regards, Vijosh