3 Replies Latest reply on Sep 16, 2014 7:04 PM by Lokanadhan Karthik

    What causes a server to require an Update Server Property?

    Mike Reider

      Quick question, we have a patch analysis job running on hundreds of servers. During the analysis phase, there are some servers that error out with this error,


      Error09/03/2014 11:46:48Error while running pre-analysis on server: ABC123, Error: Cannot get agent install directory. Ensure that the agent is installed and licensed (using the agentinfo and autolic utilities), and update the server properties (execute the Update Server Properties Job, or right-click the server and select Verify) on ABC123


      we have Update serv prop job running daily and agents are up to date (ver 8.5). What causes this error if all our servers get updated on daily basis? Whats the trigger that requires an update job on a specific server?