There’s a fix for this – can you open a support ticket (post the # here ) ?
Thanks for the quick reply Bill!! We'll get that ticket submitted and reply with the #.
there are 2 issues in the log.
For issue 1:
Can you provide following details.
Is the Appserver is 8.5 or 8.5 SP1.
For issue 2:
On appserver "/opt/bmc/bladelogic/NSH/tmp/" directory have write and executable permission for others?
hi Suresh The permissions issues I resolved. The application server is running on 8.5 SP1.
Is content installed?
if not, please provide below details-
Is this 8.5 SP1 application server fresh installation or upgraded from older version to 8.5 SP1.
If you are facing error in content install with message "Semantic or syntax error in rule" means application server is using old bladelogic_infra.jar
My support team is submitting a ticket with BMC so I'm unable to get the ticket number they will be working with BMC on.
This is from 8.5 and upgraded to SP1. However did not install content on just 8.5 only trying on 8.5 SP1.