2 Replies Latest reply on Aug 20, 2014 8:18 AM by Laurent Matheo

    Automated Work Orders

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      Hi,

       

      We've recently upgraded from 7.6.03 to 8.1. On our old system we had the ability to schedule the creation of automated work orders. Since the upgrade, the following error's are now occurring:

       

      Wed Aug 20 09:41:51 2014  390603 : Required field can not be blank. : WOI:WorkOrder : Customer Last Name (ARERR 307)

      Wed Aug 20 09:41:51 2014  390603 : Required field can not be blank. : WOI:WorkOrder : Customer First Name (ARERR 307)

       

      I've since tried hard coding these values (to a valid user) in the Filter, which in turn throws up another error:

       

      Tue Aug 19 15:41:49 2014  390603 :  : The Requested For user is not a registered u

      ser. User record does not exist in the database. (ARERR 150593)

       

      At the moment, the WO is set to create directly in the WOI:WorkOrder form (it worked on 7.6), but wondering if I need to switch to using the WOI:WorkOrderInterface_Create form?

       

      Does anyone else do this kind of thing?

       

      Thanks

       

      -

      Mike