1 Reply Latest reply on Aug 20, 2014 6:08 AM by Abhishek Rai

    Error occurred while applying the options on the blueprint Got exception:  No match found in the existing blueprint for the option choice: Install IIS 7.5.

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      Hi All,

       

      I am using CLM 4.0 and trying to install some software in day-2 options. I have created Application blueprint in the Service designer.

       

      When I add the application blueprint into Server group it successfully install that software on that instance after deployment.

       

      But I wanted to give option to user during request time and post deploy later when he wants to install. I am trying to achieve this like CLM 3.1 with options but failing when during both request time and post deploy.

       

      Following is the error I am getting:

      ------------------------------------------------------------------------------------------------------------------------------------------------------

      There are 1 error(s) while executing the task

      ERROR 1:

        Severity: CRITICAL

        Error:  Error while applying option choice in Service Offering Instance.

        Error Resolution: Please contact System Administrator.

        Error ID: BMC-CLMT-10400200

        Transaction ID: 6bf398f5-40eb-4046-9383-41f52f03131d

        Root Cause Info:

        Severity: CRITICAL

        Error:  Error occurred while applying the options on the blueprint Got exception:  No match found in the existing blueprint for the option choice: Install IIS 7.5.

        Error Resolution: Please contact System Administrator.

        Error ID: BMC-CLMT-10400009

        Transaction ID: 6bf398f5-40eb-4046-9383-41f52f03131d

       

      ------------------------------------------------------------------------------------------------------------------------------------------------------

       

      Any idea what's going wrong?

       

      I have given tagging to options and application blueprint but not sure why it is not getting that application blueprint.

       

      Thanks,

      Bala