10 Replies Latest reply on Oct 14, 2014 2:32 PM by Mahamadou Traore

    SRM: Approval history not displaying in request entry form (ITSM 8.1 SP1)

    Mahamadou Traore
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      Hello Experts,

       

      SInce we installed SP1 in ITSM 8.1, the approval history is no longer display in request entry form.

       

      Is this normal?

       

      ITSM 8.1 before install SP 1

      approval_History_Display.gif

       

       

      ITSM 8.1 after install SP1

       

      approval_History_notDisplay.gif