2 Replies Latest reply on Jul 31, 2014 6:40 AM by Vijosh P

    User object lookup in Incident Console.

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      Hi All,

       

      Currently when we use a lookup field which refers the User object, it always set the username and not the Full Name of the user in the Incident Console. Do we have any method to change this behaviour? So that we would be able to set the Full Name in the Lookup Field.

       

      Regards,

      Vijosh