2 Replies Latest reply on Jul 16, 2014 2:39 AM by Krunal Thanki

    Migration from HP Service Desk to BMC Remedy

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      Hello,

       

      We have got one requirement from one of the customer to migrate their all data from HP SD to BMC Remedy. I know these both tools have lot of difference in terms of DB structure and the way it works. But we want to know the approach on how foundation data, incident, problem, change, SLM and its related records moved to BMC Remedy.

       

      Still we are not sure about current HP SD version. BMC Remedy version would be 8.1.