You can explore two options here:
-BMC Atrium Orchestrator adapters
Is the 2 way integration possible between Remedy and Service now just with the help of web services?
We are particularly interested in integrating incident management module between remedy and service now.
Have you done this kind of integration or do you have any document which could me help me understanding this process in detail. I am new to service now and need to explore a lot of publishing and consuming web services in Service now. Does it provide same kind of mechanism as remedy provides ?
AO licensing cost would be very high for us.
One of the projects in my Company has done the 2-way Integration via Web-Services recently,
Thanks Rahul for sharing these helpful link.
Could you please briefly explain the steps you performed to complete this Bi-Directional integration.
Have you also taken care of Error handling and acknowledgement process in this integration ?
Please share if you have any document on this on email@example.com.
Are there any staging forms available in service now just like we have in Remedy like HPD: IncidentInterface_Create etc and web services pushes data to staging forms?
I am totally new to service now and just started learning it
if you go on youtube, you can find many useful video on Service Now integrations and concepts.
Else tell you company to provide some training. ..
It is possible to integrate Remedy 8.1 and ServiceNow. Request entity from BMC Remedy can be integrated with all system and custom tables in ServiceNow. One of the solutions listed on the Remedy portal for integration is OpsHub.