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1. Re: How to check the application level license usage for ITSM
Vincent Riedweg Jun 17, 2014 1:25 AM (in response to Yesu Rathnam)Moved from Using Communities to @bmc_remedy
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2. Re: How to check the application level license usage for ITSM
Vincent Riedweg Jun 17, 2014 1:30 AM (in response to Yesu Rathnam)Hi,
With an Administrator account: AR System Administration Console -> Application -> User / Group / Role -> License Review.
Vincent.
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3. Re: How to check the application level license usage for ITSM
Mohammed GharaibehJun 17, 2014 1:47 AM (in response to Yesu Rathnam)
Hi Yesu,
Navigate to :
AR System Administration console > General > Add or Remove License
use the 'Generate License Usage Report' button to generate the report.
G.
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4. Re: How to check the application level license usage for ITSM
Ramanee Samal Jun 17, 2014 2:52 AM (in response to Mohammed Gharaibeh)Hi,
the report will give you all the licence details of all the applications in CSV file.
If you want to see this in some of the dash board or Use this in AR forms the you have to Customize and just a matter of 1 AL and one Filter
Thanks,
Ramanee
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5. Re: How to check the application level license usage for ITSM
David StillJun 18, 2014 10:31 AM (in response to Yesu Rathnam)
There's also the Current License Usage & Historical License Usage display forms that holds data that you can use for flashboards.
This is documented in the manuals under 'Displaying License Usage' and you need to enable License Tracking on Server Information form -> Configuration tab
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6. Re: How to check the application level license usage for ITSM
Jason MillerJun 20, 2014 11:13 AM (in response to David Still)
Has anybody (BMC or customer) created a UI to present this info in a nice manner? Doesn't seem like rocket science I am sure somebody has done it. It seems like a pretty simple thing to build and share that many of the Community members would find value in. Yes, I could be the one to build it also I won't exclude myself from building this but honestly I have been meaning to mess with it for a while now (pretty much since it was introduced) and just haven't found the time.
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7. Re: How to check the application level license usage for ITSM
Josh Hester Jul 17, 2014 2:49 PM (in response to David Still)Are there any drawbacks or issues that might occur from enabling License Tracking if it has been disabled for a long time?
Once enabled, what abilities does it provide that I didn't have before? I am looking for ways to track license usage in better detail than the "Generate License Usage Report" provides and maybe also represent it with a few good graphics.
Thoughts/ideas?
Thanks,
Josh
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8. Re: How to check the application level license usage for ITSM
David StillJul 17, 2014 3:23 PM (in response to Josh Hester)
There's no negatives that I'm aware of, it will just create records in the 2 mentioned forms from that point onward (until License Tracking is disabled of course).
The records that appear in the Current Licence Usage form will move to the Historical License Usage form when that user's session has ended. More details on it can be found here:
https://docs.bmc.com/docs/display/public/ars81/Displaying+license+usage
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9. Re: How to check the application level license usage for ITSM
Josh Hester Jul 17, 2014 3:26 PM (in response to David Still)Thanks for the information!
Josh