5 Replies Latest reply on Jul 24, 2015 10:26 AM by Hal DeVore

    TMART - End Of Life Announcement

    Rajesh Dhingra

      BMC Software has sent email notifications to its customers about the upcoming End Of Life (EOL) of the BMC Transaction Monitoring Application Response Timer (also known as TMART) product.  BMC will end support for BMC TMART as of March 31, 2019. As per BMC Support Policy, TMART is now in "Limited Support". Between now and the end of support date, BMC will continue to offer telephone support and provide patches and hot fixes for critical issues.  BMC will no longer be developing new features or supporting additional platforms with TMART.  You can find the full details of the Limited Support policy by visiting the BMC website at: http://www.bmc.com/support/product-support-policy.html

       

      BMC is providing a replacement offering for BMC TMART  called Borland Silk Performer Synthetic Transaction Monitoring for BMC Software. Details of this replacement solution is here -

      https://docs.bmc.com/docs/display/tsavm105/BMC+TrueSight+Synthetic+Monitor+overview

      Your Account Manager will be able to provide information about license migration, product capabilities, and ongoing roadmap plans. For more information, see: https://selfservice.bmc.com/casemgmt/sc_KnowledgeArticle?sfdcid=kA114000000d5lFCAQ&type=ProductDescription

       

      This EOL notification is applicable to the following TMART products:

      • BMC ProactiveNet Performance Management - Synthetic Transaction Monitoring and Analytics
      • BMC Synthetic Transaction Monitoring and Analytics
      • BMC ProactiveNet Performance Management - Synthetic Transaction Analytics
      • BMC ProactiveNet Performance Management - Synthetic Transaction Monitoring
      • BMC Transaction Management Application Response Time - Infrastructure Edition
      • BMC Transaction Management Application Response Time Execution Server - Infrastructure Edition
      • BMC Transaction Management Application Response Time - Service Level Edition
      • BMC Transaction Management Application Response Time Execution Server - Service Level Edition

       

      This EOL notification also applies to the TMART functionality bundled in some BPPM products.   The products listed below are not EOL, and will continue to be GA, and will continue to be supported.   They only change is that the TMART functionality bundled within them is now on Limited Support and will become unsupported on March 31, 2019:

       

      • BMC ProactiveNet Performance Management - Application, DB, Middleware & Transaction Monitoring, Analytics & Event/Impact w/Triage & Remediation
      • BMC ProactiveNet Performance Management - Server & Transaction Monitoring, Analytics & Event/Impact with Triage & Remediation
      • BMC ProactiveNet Performance Management - Server and Transaction Monitoring and Analytics with Triage and Remediation
      • BMC ProactiveNet Performance Management - Server and Transactions

       

      If you have any questions regarding this announcement, you can contact your BMC Account Manager or email - TMART-Questions@bmc.com