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    Knowledge Article Usage Report Issue

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      Hi,

       

      When I take an Article usage report (OOB), I get calling application value as blank for some of the articles (PFA). I presume the column 'Calling Application' indicates to which module the article is linked to or from the ,module the article has been viewed. I have checked in back end form RKM:ArticleHistory and found blank values. Kindly let me know the significance of the field 'Calling application' and why it is blank for some of the articles.

       

      Regards,

      Manish Rao

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