11 Replies Latest reply on Mar 3, 2016 4:31 AM by Paresh Chaudhari

    IBRSD plugin files after installing bppm cmdb extensions

    ABHAY BHAGAT
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      HI All ,

       

      I was checking the AR server after installing the CMDB extensions(cmdb and ibrsd) on the same and could find the below files

       

      Plugin: "E:\Program Files\BMC Software\ARSystem\Arserver\plugins\IBRSD\ibrsd_policy.dll"

      Plugin: "E:\Program Files\BMC Software\ARSystem\Arserver\plugins\IBRSD\ibrsd_incidentinfo_filterplugin.dll"

      Plugin: "E:\Program Files\BMC Software\ARSystem\Arserver\plugins\IBRSD\ibrsd_instance.dll"


      Or

      Plugin: "<AR_HOME>\Arserver\plugins\IBRSD\ibrsd_policy.dll"
      Plugin: "<AR_HOME>\Arserver\plugins\IBRSD\ibrsd_incidentinfo_filterplugin.dll"
      Plugin: "<AR_HOME>\Arserver\plugins\IBRSD\ibrsd_instance.dll"



      If you have the BPPM version 9.5 and Remedy version 8.1 , please let me know that are these files present  at the above location in your setup or is there any other file in replacement to these ?


      Are these files now also required for integration b/w bppm and remedy service desk


      Waiting for your reply ,