9 Replies Latest reply on May 13, 2014 3:57 PM by Saketh Gaggenapalli

    Remedy Support Groups and their members search/report

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      version 7.6.04:


      I am trying to produce a search/report of all our our Support Groups along with the members in each group.  I can pull up all of our active/enabled support groups from the Application Administration console, but I cannot create a report that shows the members of each of those support groups.  The information I need is there, but I can't seem to pull it into an excel report.  The "People Display" tab shows the members in each group, but seems to be its own separate table and I cannot grab the info in it.   I need help getting this setup so that we can grab a real time picture of all of our support groups and the members in them.  Any thoughts or suggestions on how to go about doing this?