8 Replies Latest reply on Jul 31, 2014 11:29 AM by Monoj Padhy

    How to import a server with a customer property instance

    Mary Matthews

      Hi All,

       

      We're beginning to import our existing servers into BSA and use a custom property to identify location-specific information via an Instance of that property.  We'd like to be able to pre-populate the information in the .CSV file we're using to import. The .CSV file would be 2 columns similar to this:

       

      Name,Location

      Server1,LosAngeles

      Server2,NewYork

      Server3,okyo

       

      Location is the name of the customer property and LosAngeles, NewYork and Tokyo are Instances of that property. The problem is when we try to import we get a syntax error.  We tried using Location.Los Angeles and still got the error.  I am unsure of what the syntax needs to be. Should there be a ? symbol before the Instance value?

       

      Can anyone point me towards a documentation/reference that would give me the syntax? I'm not having much luck searching the documentation myself.

       

      Thank you!

       

      Mary