10 Replies Latest reply on Dec 1, 2014 12:11 PM by Monoj Padhy

    Unable to Log into BSA Console

    Suresh Kesanakurthi

      HI All

       

      We have installed BSA version 8.5 on Win Server 2K8 R2 ?

       

      It was working fine till Saturday.

       

      When we are trying to restart the Services "BSA Application Server " we are getting the below error :-

       

      BSA Error.PNG.png

       

      Thanks for the help in Advance.

        • 1. Re: Unable to Log into BSA Console
          Upendra P

          Can you please share the appserver log.?

           

          Thanks

          • 2. Re: Unable to Log into BSA Console
            Suresh Kesanakurthi

            Hi Upendra

             

            PLease find the log file :-

             

            [27 Apr 2014 23:35:52,215] [main] [INFO] [::] [] Starting Service Lifecycle Service...

            [27 Apr 2014 23:35:52,215] [main] [INFO] [::] [] Service Lifecycle Service started.

            [27 Apr 2014 23:35:52,215] [main] [INFO] [::] [] Registering remote services...

            [27 Apr 2014 23:35:52,215] [main] [INFO] [::] [] Shutdown processes complete

            [27 Apr 2014 23:35:52,325] [Thread-1] [INFO] [::] [] Undeploying

            [27 Apr 2014 23:35:52,403] [Thread-1] [ERROR] [::] [] java.rmi.NotBoundException: bladelogic.service.AppServerService

            [27 Apr 2014 23:39:51,691] [main] [INFO] [::] [] Starting Agent Service...

            [27 Apr 2014 23:39:51,744] [main] [INFO] [::] [] Agent Service started.

            [27 Apr 2014 23:39:53,011] [main] [INFO] [::] [] String ClientValidation Service...

            [27 Apr 2014 23:39:53,013] [main] [INFO] [::] [] The application server will validate the ipaddress of the client while servicing a request. To configure please use 'set AppServer ValidateClientIpAddress {true|false}' command of Bladelogic Administrative Utility

            [27 Apr 2014 23:39:53,014] [main] [INFO] [::] [] The application server will validate the URL used by the client to connect to the application server. To configure please use 'set AppServer ValidateRequestURL {true|false}' command of Bladelogic Administrative Utility

            [27 Apr 2014 23:39:53,015] [main] [INFO] [::] [] ClientValidation Service started.

            [27 Apr 2014 23:39:53,041] [main] [INFO] [::] [] Starting Configuration Service...

            [27 Apr 2014 23:39:54,596] [main] [INFO] [::] [] Configuration Service started.

            [27 Apr 2014 23:39:54,693] [main] [INFO] [::] [] Starting Content Importer Service...

            [27 Apr 2014 23:39:54,695] [main] [INFO] [::] [] Content Importer Service started.

            [27 Apr 2014 23:39:55,385] [main] [INFO] [::] [] Loading JNI libaries...

            [27 Apr 2014 23:39:55,438] [main] [INFO] [::] [] Loaded JNI library BlAsJni

            [27 Apr 2014 23:39:55,445] [main] [INFO] [::] [] Loaded JNI library XJNIService

            [27 Apr 2014 23:39:55,446] [main] [INFO] [::] [] Loaded JNI library Atrium Core

            [27 Apr 2014 23:39:55,449] [main] [INFO] [::] [] Initializing JNI Configuration...

            [27 Apr 2014 23:39:55,455] [main] [INFO] [::] [] Initialized JNI library BlAsJni

            [27 Apr 2014 23:39:55,497] [main] [INFO] [::] [] Initialized JNI library XJNIService

            [27 Apr 2014 23:39:55,498] [main] [INFO] [::] [] Initialized JNI library Atrium Core

            [27 Apr 2014 23:39:55,499] [main] [INFO] [::] [] JNI Configuration complete.

            [27 Apr 2014 23:39:55,620] [main] [INFO] [::] [] Job Infra Manager Service is starting

            [27 Apr 2014 23:39:55,835] [main] [INFO] [::] [] Starting LDAP Connection Service...

            [27 Apr 2014 23:39:55,837] [main] [INFO] [::] [] LDAP Connection Service started.

            [27 Apr 2014 23:39:56,092] [main] [INFO] [::] [] Starting Model Graph Service...

            [27 Apr 2014 23:40:20,601] [main] [INFO] [::] [] Model Graph Service started.

            [27 Apr 2014 23:40:21,012] [main] [INFO] [::] [] Starting ObjectExporter Service...

            [27 Apr 2014 23:40:21,014] [main] [INFO] [::] [] Verifying exporter classes...

            [27 Apr 2014 23:40:21,123] [main] [INFO] [::] [] Object exporters verified.

            [27 Apr 2014 23:40:21,125] [main] [INFO] [::] [] ObjectExporter Service started.

            [27 Apr 2014 23:40:21,541] [main] [INFO] [::] [] Starting ObjectImporter Service...

            [27 Apr 2014 23:40:21,542] [main] [INFO] [::] [] Verifying importer classes...

            [27 Apr 2014 23:40:21,787] [main] [INFO] [::] [] Object importers verified.

            [27 Apr 2014 23:40:21,788] [main] [INFO] [::] [] ObjectImporter Service started.

            [27 Apr 2014 23:40:21,874] [main] [INFO] [::] [] Starting PKI Service...

            [27 Apr 2014 23:40:21,977] [main] [INFO] [::] [] PKI Service started.

            [27 Apr 2014 23:40:21,998] [main] [INFO] [::] [] Starting LDAP Service...

            [27 Apr 2014 23:40:22,034] [main] [INFO] [::] [] LDAP service is not configured.

            [27 Apr 2014 23:40:22,035] [main] [INFO] [::] [] LDAP Service started.

            [27 Apr 2014 23:40:22,068] [main] [INFO] [::] [] Starting Port Provider...

            [27 Apr 2014 23:40:22,069] [main] [INFO] [::] [] Port Provider started.

            [27 Apr 2014 23:40:22,477] [main] [INFO] [::] [] Starting Sizing Service...

            [27 Apr 2014 23:40:22,479] [main] [INFO] [::] [] Sizing Service started.

            [27 Apr 2014 23:40:22,609] [main] [INFO] [::] [] Starting Caching Service...

            [27 Apr 2014 23:40:22,617] [main] [INFO] [::] [] Caching Service started.

            [27 Apr 2014 23:40:22,643] [main] [INFO] [::] [] Starting Session Service...

            [27 Apr 2014 23:40:22,697] [main] [INFO] [::] [] Session Service started.

            [27 Apr 2014 23:40:22,718] [main] [INFO] [::] [] Starting JCIFS Connection Service...

            [27 Apr 2014 23:40:22,722] [main] [INFO] [::] [] JCIFS Connection Service started.

            [27 Apr 2014 23:40:22,909] [main] [INFO] [::] [] Starting Task Scheduling Service...

            [27 Apr 2014 23:40:22,926] [main] [INFO] [::] [] Task Scheduling Service started.

            [27 Apr 2014 23:40:22,942] [main] [INFO] [::] [] Starting Directory Service...

            [27 Apr 2014 23:40:22,945] [main] [INFO] [::] [] Reserving 9850 as the port for RMICommunicationPort

            [27 Apr 2014 23:40:22,989] [main] [INFO] [::] [] Starting RMI registry on host: WIN-LK2U8K600M8

            [27 Apr 2014 23:40:23,090] [main] [INFO] [::] [] Directory Service started.

            [27 Apr 2014 23:40:23,103] [main] [INFO] [::] [] Setting authenticator: com.bladelogic.om.infra.app.service.manage.auth.BlSessionServerAuthenticator

            [27 Apr 2014 23:40:23,111] [main] [INFO] [::] [] Setting server socket factory: com.bladelogic.om.infra.app.service.client.ServerSocketFactory

            [27 Apr 2014 23:40:23,113] [main] [INFO] [::] [] Setting client socket factory: com.bladelogic.om.infra.app.service.client.OMClientSocketFactory

            [27 Apr 2014 23:40:23,120] [main] [INFO] [::] [] Starting Management Service ...

            [27 Apr 2014 23:40:23,418] [main] [INFO] [::] [] Management Service started.

            [27 Apr 2014 23:40:23,437] [main] [INFO] [::] [] Starting App Server Data Source...

            [27 Apr 2014 23:40:25,428] [main] [INFO] [::] [] Initialized connection pool General-Connection-Pool with url = jdbc:sqlserver://;serverName=WIN-LK2U8K600M8;port=1433;DatabaseName=BSADB;SelectMethod=cursor and user = sa

            [27 Apr 2014 23:40:25,592] [main] [INFO] [::] [] Initialized connection pool Job-Connection-Pool with url = jdbc:sqlserver://;serverName=WIN-LK2U8K600M8;port=1433;DatabaseName=BSADB;SelectMethod=cursor and user = sa

            [27 Apr 2014 23:40:25,744] [main] [INFO] [::] [] Initialized connection pool Client-Connection-Pool with url = jdbc:sqlserver://;serverName=WIN-LK2U8K600M8;port=1433;DatabaseName=BSADB;SelectMethod=cursor and user = sa

            [27 Apr 2014 23:40:25,745] [main] [INFO] [::] [] App Server Data Source started.

            [27 Apr 2014 23:40:25,746] [main] [INFO] [::] [] Starting Instrumentation Service...

            [27 Apr 2014 23:40:25,780] [main] [INFO] [::] [] Instrumentation Service started.

            [27 Apr 2014 23:40:26,168] [main] [INFO] [::] [] Starting Database Service...

            [27 Apr 2014 23:40:26,606] [main] [INFO] [::] [] Loaded C:/Program Files/BMC Software/BladeLogic/NSH/br/deployments/default/sql/sqlmap.properties

            [27 Apr 2014 23:40:27,334] [main] [INFO] [::] [] Loaded C:/Program Files/BMC Software/BladeLogic/NSH/br/deployments/default/sql/streamable_sqlmap.properties

            [27 Apr 2014 23:40:27,525] [main] [INFO] [::] [] Database service loaded 2 mapping files.

            [27 Apr 2014 23:40:27,526] [main] [INFO] [::] [] Database Service started.

            [27 Apr 2014 23:40:28,187] [main] [INFO] [::] [] Starting Job Executor Service...

            [27 Apr 2014 23:40:28,188] [main] [INFO] [::] [] Job Executor Service started.

            [27 Apr 2014 23:40:28,226] [main] [INFO] [::] [] Starting SRP Authentication Service...

            [27 Apr 2014 23:40:28,580] [main] [INFO] [::] [] SRP Authentication Service started.

            [27 Apr 2014 23:40:28,581] [main] [INFO] [::] [] Starting Object Deleter Service...

            [27 Apr 2014 23:40:28,581] [main] [INFO] [::] [] Verifying object deleters...

            [27 Apr 2014 23:40:28,607] [main] [INFO] [::] [] Object deleters verified.

            [27 Apr 2014 23:40:28,607] [main] [INFO] [::] [] Verifying object soft deleters...

            [27 Apr 2014 23:40:28,724] [main] [INFO] [::] [] Object soft deleters verified.

            [27 Apr 2014 23:40:28,724] [main] [INFO] [::] [] Object Deleter Service started

            [27 Apr 2014 23:40:28,725] [main] [INFO] [::] [] Starting Atrium Import Service...

            [27 Apr 2014 23:40:28,726] [main] [INFO] [::] [] Atrium Import Service started.

            [27 Apr 2014 23:40:28,727] [main] [INFO] [::] [] Starting App Server Service...

            [27 Apr 2014 23:40:32,288] [main] [INFO] [::] [] Server: win-lk2u8k600m8; id: 1; RMI Port: 9836

            [27 Apr 2014 23:40:32,421] [main] [INFO] [::] [] App Server Service started.

            [27 Apr 2014 23:40:32,422] [main] [INFO] [::] [] Starting Notification Service...

            [27 Apr 2014 23:40:32,450] [main] [INFO] [::] [] Notification Service started.

            [27 Apr 2014 23:40:32,569] [main] [INFO] [::] [] Starting RBAC User Service...

            [27 Apr 2014 23:40:32,570] [main] [INFO] [::] [] RBAC User Service started.

            [27 Apr 2014 23:40:32,571] [main] [INFO] [::] [] Starting Event Service...

            [27 Apr 2014 23:40:32,659] [main] [INFO] [::] [] Event Service started.

            [27 Apr 2014 23:40:32,661] [main] [INFO] [::] [] Starting Diagnostic Service...

            [27 Apr 2014 23:40:32,684] [main] [INFO] [::] [] Diagnostic Service started.

            [27 Apr 2014 23:40:32,686] [main] [INFO] [::] [] Starting SSH Connection Service...

            [27 Apr 2014 23:40:32,687] [main] [INFO] [::] [] SSH Connection Service started.

            [27 Apr 2014 23:40:32,688] [main] [INFO] [::] [] Starting RBAC Role Service...

            [27 Apr 2014 23:40:32,688] [main] [INFO] [::] [] RBAC Role Service started.

            [27 Apr 2014 23:40:32,689] [main] [INFO] [::] [] Starting NshProxyConnection Service...

            [27 Apr 2014 23:40:32,691] [main] [INFO] [::] [] Nsh-Proxy is reserving the controlport

            [27 Apr 2014 23:40:32,692] [main] [INFO] [::] [] Reserving 9851 as the port for Nsh-Proxy Control Port

            [27 Apr 2014 23:40:32,698] [main] [INFO] [::] [] Nsh-Proxy is establishing control connection...

            [27 Apr 2014 23:40:32,702] [Event-Processor-Thread-0] [INFO] [::] [] Event processor thread started.

            [27 Apr 2014 23:40:32,715] [Thread-13] [INFO] [::] [] Nsh-Proxy is waiting for control socket ...

            [27 Apr 2014 23:40:32,719] [Diagnostic-Test-Runner-Thread-2] [INFO] [::] [] Diagnostic test execution thread started.

            [27 Apr 2014 23:40:32,722] [Diagnostic-Test-Runner-Thread-1] [INFO] [::] [] Diagnostic test execution thread started.

            [27 Apr 2014 23:40:32,723] [Diagnostic-Test-Runner-Thread-0] [INFO] [::] [] Diagnostic test execution thread started.

            [27 Apr 2014 23:40:32,725] [Event-Dispatcher-Thread] [INFO] [::] [] Event dispatcher thread started.

            [27 Apr 2014 23:40:32,728] [Event-Transfer-Thread-4] [INFO] [::] [] Event transfer thread started.

            [27 Apr 2014 23:40:32,739] [Event-Transfer-Thread-3] [INFO] [::] [] Event transfer thread started.

            [27 Apr 2014 23:40:32,742] [Event-Transfer-Thread-2] [INFO] [::] [] Event transfer thread started.

            [27 Apr 2014 23:40:32,745] [Event-Transfer-Thread-1] [INFO] [::] [] Event transfer thread started.

            [27 Apr 2014 23:40:32,747] [Event-Transfer-Thread-0] [INFO] [::] [] Event transfer thread started.

            [27 Apr 2014 23:40:32,749] [Event-Processor-Thread-4] [INFO] [::] [] Event processor thread started.

            [27 Apr 2014 23:40:32,755] [Event-Processor-Thread-3] [INFO] [::] [] Event processor thread started.

            [27 Apr 2014 23:40:32,760] [Event-Processor-Thread-2] [INFO] [::] [] Event processor thread started.

            [27 Apr 2014 23:40:32,764] [Event-Processor-Thread-1] [INFO] [::] [] Event processor thread started.

            [27 Apr 2014 23:40:32,776] [Thread-13] [INFO] [::] [] Nsh-Proxy accepted the control socket connection

            [27 Apr 2014 23:40:32,779] [main] [INFO] [::] [] Nsh-Proxy established control connection.

            [27 Apr 2014 23:40:32,870] [main] [INFO] [::] [] Nsh-Proxy is starting the selector

            [27 Apr 2014 23:40:32,872] [main] [INFO] [::] [] Nsh-Proxy is starting the acceptor

            [27 Apr 2014 23:40:32,872] [main] [INFO] [::] [] NshProxyConnection Service started.

            [27 Apr 2014 23:40:32,937] [main] [INFO] [::] [] Adding method invocation provider: com.bladelogic.om.infra.app.api.manage.APIMethodInvocationProvider

            [27 Apr 2014 23:40:32,940] [main] [INFO] [::] [] Adding method invocation provider: com.bladelogic.om.infra.app.service.agentservice.AgentMethodInvocationProvider

            [27 Apr 2014 23:40:32,970] [main] [INFO] [::] [] Starting Job Run Service...

            [27 Apr 2014 23:40:33,003] [main] [INFO] [::] [] Job Run Service started.

            [27 Apr 2014 23:40:33,005] [main] [INFO] [::] [] Starting Routing Service...

            [27 Apr 2014 23:40:43,924] [main] [INFO] [::] [] Routing Service started.

            [27 Apr 2014 23:40:43,925] [main] [INFO] [::] [] Starting Schedule Service...

            [27 Apr 2014 23:40:43,925] [main] [INFO] [::] [] Schedule Service started.

            [27 Apr 2014 23:40:43,926] [main] [INFO] [::] [] Starting RBAC Service...

            [27 Apr 2014 23:40:43,926] [main] [INFO] [::] [] Registering Security checkers...

            [27 Apr 2014 23:40:43,939] [main] [INFO] [::] [] Security checkers registered.

            [27 Apr 2014 23:40:43,939] [main] [INFO] [::] [] RBAC Service started.

            [27 Apr 2014 23:40:43,940] [main] [INFO] [::] [] String BlExecService...

            [27 Apr 2014 23:40:44,050] [main] [INFO] [::] [] BlExec Service started.

            [27 Apr 2014 23:40:44,052] [main] [INFO] [::] [] Starting Job Schedule Approval Service...

            [27 Apr 2014 23:40:44,067] [Bl-Exec-0] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,072] [Bl-Exec-1] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,076] [Bl-Exec-2] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,085] [Bl-Exec-3] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,089] [Bl-Exec-4] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,102] [Bl-Exec-5] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,108] [Bl-Exec-6] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,112] [Bl-Exec-7] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,119] [Bl-Exec-8] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,123] [Bl-Exec-9] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,245] [Bl-Exec-10] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,265] [main] [INFO] [::] [] Job Schedule Approval Service started

            [27 Apr 2014 23:40:44,267] [main] [INFO] [::] [] Starting Distribution Manager...

            [27 Apr 2014 23:40:44,272] [Approval-0] [INFO] [::] [] Approval processor thread started.

            [27 Apr 2014 23:40:44,277] [Bl-Exec-19] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,290] [Bl-Exec-18] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,293] [Bl-Exec-17] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,307] [main] [INFO] [::] [] Distribution Manager started.

            [27 Apr 2014 23:40:44,361] [main] [INFO] [::] [] Starting File Manager Service...

            [27 Apr 2014 23:40:44,372] [Bl-Exec-16] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,374] [Bl-Exec-15] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,376] [Bl-Exec-14] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,378] [Bl-Exec-13] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,379] [Bl-Exec-12] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,382] [Bl-Exec-11] [INFO] [::] [] BlExec worker thread started.

            [27 Apr 2014 23:40:44,387] [Approval-2] [INFO] [::] [] Approval processor thread started.

            [27 Apr 2014 23:40:44,391] [Approval-1] [INFO] [::] [] Approval processor thread started.

            [27 Apr 2014 23:40:44,685] [main] [INFO] [::] [] Validating file server host (WIN-LK2U8K600M8)...

            [27 Apr 2014 23:40:53,965] [main] [INFO] [::] [] Validating file server path (//WIN-LK2U8K600M8/c/storage/)...

            [27 Apr 2014 23:40:53,978] [main] [INFO] [::] [] Cleaning up application server temp directory: C:/Program Files (x86)/BMC Software/BladeLogic/NSH/tmp/application_server

            [27 Apr 2014 23:40:54,006] [main] [INFO] [::] [] Cleaning up file server temp directory: //WIN-LK2U8K600M8/c/storage/tmp/win-lk2u8k600m8

            [27 Apr 2014 23:40:54,033] [main] [INFO] [::] [] Cleaning up temp zip files in: C:\Program Files\BMC Software\BladeLogic\NSH\br

            [27 Apr 2014 23:40:54,093] [main] [INFO] [::] [] File Manager Service started.

            [27 Apr 2014 23:40:54,094] [main] [INFO] [::] [] Starting SSLConnectionManager Service...

            [27 Apr 2014 23:40:54,490] [main] [INFO] [::] [] SSL-Connections is starting the worker threads

            [27 Apr 2014 23:40:54,518] [main] [INFO] [::] [] SSL-Connections is reserving the controlport

            [27 Apr 2014 23:40:54,520] [main] [INFO] [::] [] Reserving 9852 as the port for SSL-Connections Control Port

            [27 Apr 2014 23:40:54,522] [main] [INFO] [::] [] SSL-Connections is establishing control connection...

            [27 Apr 2014 23:40:54,527] [SSL-Connections-Thread-0] [INFO] [::] [] Client worker thread started.

            [27 Apr 2014 23:40:54,532] [Thread-17] [INFO] [::] [] SSL-Connections is waiting for control socket ...

            [27 Apr 2014 23:40:54,556] [SSL-Connections-Thread-9] [INFO] [::] [] Client worker thread started.

            [27 Apr 2014 23:40:54,560] [SSL-Connections-Thread-8] [INFO] [::] [] Client worker thread started.

            [27 Apr 2014 23:40:54,562] [SSL-Connections-Thread-7] [INFO] [::] [] Client worker thread started.

            [27 Apr 2014 23:40:54,564] [SSL-Connections-Thread-6] [INFO] [::] [] Client worker thread started.

            [27 Apr 2014 23:40:54,567] [SSL-Connections-Thread-5] [INFO] [::] [] Client worker thread started.

            [27 Apr 2014 23:40:54,568] [SSL-Connections-Thread-4] [INFO] [::] [] Client worker thread started.

            [27 Apr 2014 23:40:54,570] [SSL-Connections-Thread-3] [INFO] [::] [] Client worker thread started.

            [27 Apr 2014 23:40:54,573] [SSL-Connections-Thread-2] [INFO] [::] [] Client worker thread started.

            [27 Apr 2014 23:40:54,575] [SSL-Connections-Thread-1] [INFO] [::] [] Client worker thread started.

            [27 Apr 2014 23:40:54,580] [Thread-17] [INFO] [::] [] SSL-Connections accepted the control socket connection

            [27 Apr 2014 23:40:54,582] [main] [INFO] [::] [] SSL-Connections established control connection.

            [27 Apr 2014 23:40:54,611] [main] [INFO] [::] [] SSL-Connections is starting the selector

            [27 Apr 2014 23:40:54,612] [main] [INFO] [::] [] SSL-Connections is starting the acceptor

            [27 Apr 2014 23:40:54,614] [main] [INFO] [::] [] SSLConnectionManager Service started.

            [27 Apr 2014 23:40:54,615] [main] [INFO] [::] [] Starting RBAC Authentication User Service...

            [27 Apr 2014 23:40:54,616] [main] [INFO] [::] [] RBAC Authentication User Service started.

            [27 Apr 2014 23:40:54,949] [main] [INFO] [::] [] Starting Authentication Service...

            [27 Apr 2014 23:40:54,970] [main] [INFO] [::] [] Authentication-Service is starting worker threads

            [27 Apr 2014 23:40:54,985] [main] [INFO] [::] [] Authentication Service started.

            [27 Apr 2014 23:40:54,989] [main] [INFO] [::] [] Starting Job Manager...

            [27 Apr 2014 23:40:54,995] [Authentication-Service-Thread-0] [INFO] [::] [] Authentication Service thread started

            [27 Apr 2014 23:40:54,998] [Authentication-Service-Thread-2] [INFO] [::] [] Authentication Service thread started

            [27 Apr 2014 23:40:55,005] [Authentication-Service-Thread-1] [INFO] [::] [] Authentication Service thread started

            [27 Apr 2014 23:42:30,456] [Scheduled-System-Tasks-Thread-3] [INFO] [System:System:] [Memory Monitor] Total JVM (B): 196698112,Free JVM (B): 90564008,Used JVM (B): 106134104,VSize (B): 302583808,RSS (B): 249556992,Used File Descriptors: 1261

            [27 Apr 2014 23:43:30,014] [Scheduled-System-Tasks-Thread-7] [INFO] [System:System:] [Memory Monitor] Total JVM (B): 196698112,Free JVM (B): 87438000,Used JVM (B): 109260112,VSize (B): 302792704,RSS (B): 249749504,Used File Descriptors: 1278

            [27 Apr 2014 23:44:22,211] [Job-Execution-0] [INFO] [::] [] Job executor processor thread started.

            [27 Apr 2014 23:44:22,231] [Job-Execution-4] [INFO] [::] [] Job executor processor thread started.

            [27 Apr 2014 23:44:22,234] [Job-Execution-3] [INFO] [::] [] Job executor processor thread started.

            [27 Apr 2014 23:44:22,237] [Job-Execution-2] [INFO] [::] [] Job executor processor thread started.

            [27 Apr 2014 23:44:22,250] [main] [INFO] [::] [] Starting Work Item Service...

            [27 Apr 2014 23:44:22,255] [main] [INFO] [::] [] Using storage location: C:/Program Files (x86)/BMC Software/BladeLogic/NSH/tmp/application_server/7a6423cc-3163-4baf-93c2-287dac2e4d4c for work item caching.

            [27 Apr 2014 23:44:22,309] [Job-Execution-1] [INFO] [::] [] Job executor processor thread started.

            [27 Apr 2014 23:44:22,466] [main] [INFO] [::] [] Work Item Service started.

            [27 Apr 2014 23:44:22,475] [WorkItem-Thread-0] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,484] [WorkItem-Thread-1] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,515] [main] [INFO] [::] [] Job Manager started.

            [27 Apr 2014 23:44:22,521] [main] [INFO] [::] [] Starting Grammar Service...

            [27 Apr 2014 23:44:22,522] [main] [INFO] [::] [] Upgrading custom grammars...

            [27 Apr 2014 23:44:22,560] [WorkItem-Thread-49] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,569] [WorkItem-Thread-48] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,574] [WorkItem-Thread-47] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,577] [WorkItem-Thread-46] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,579] [WorkItem-Thread-45] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,608] [WorkItem-Thread-44] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,614] [WorkItem-Thread-43] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,618] [WorkItem-Thread-42] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,622] [WorkItem-Thread-41] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,625] [WorkItem-Thread-40] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,631] [WorkItem-Thread-39] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,635] [WorkItem-Thread-38] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,638] [WorkItem-Thread-37] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,642] [WorkItem-Thread-36] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,645] [WorkItem-Thread-35] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,674] [WorkItem-Thread-34] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,680] [WorkItem-Thread-33] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,684] [WorkItem-Thread-32] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,690] [WorkItem-Thread-31] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,694] [WorkItem-Thread-30] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,697] [WorkItem-Thread-29] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,699] [WorkItem-Thread-28] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,702] [WorkItem-Thread-27] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,705] [WorkItem-Thread-26] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,707] [WorkItem-Thread-25] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,709] [WorkItem-Thread-24] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,712] [WorkItem-Thread-23] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,715] [WorkItem-Thread-22] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,722] [WorkItem-Thread-21] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,726] [WorkItem-Thread-20] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,728] [WorkItem-Thread-19] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,731] [WorkItem-Thread-18] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,734] [WorkItem-Thread-17] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,736] [WorkItem-Thread-16] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,739] [WorkItem-Thread-15] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,743] [WorkItem-Thread-14] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,747] [WorkItem-Thread-13] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,750] [WorkItem-Thread-12] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,753] [WorkItem-Thread-11] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,758] [WorkItem-Thread-10] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,763] [WorkItem-Thread-9] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,769] [WorkItem-Thread-8] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,777] [WorkItem-Thread-7] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,781] [WorkItem-Thread-6] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,784] [WorkItem-Thread-5] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,787] [WorkItem-Thread-4] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,791] [WorkItem-Thread-3] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,794] [WorkItem-Thread-2] [INFO] [::] [] Work item thread started.

            [27 Apr 2014 23:44:22,936] [main] [INFO] [::] [] Custom grammars upgraded.

            [27 Apr 2014 23:44:22,936] [main] [INFO] [::] [] Grammar Service started.

            [27 Apr 2014 23:44:22,937] [main] [INFO] [::] [] Starting Support Service...

            [27 Apr 2014 23:44:22,954] [main] [INFO] [::] [] Support Service started.

            [27 Apr 2014 23:44:22,955] [main] [INFO] [::] [] Starting Cleanup Service...

            [27 Apr 2014 23:44:23,104] [Support-Thread-2] [INFO] [::] [] Support data thread started.

            [27 Apr 2014 23:44:23,107] [Support-Thread-1] [INFO] [::] [] Support data thread started.

            [27 Apr 2014 23:44:23,109] [Support-Thread-0] [INFO] [::] [] Support data thread started.

            [27 Apr 2014 23:44:31,608] [Scheduled-System-Tasks-Thread-5] [INFO] [System:System:] [Memory Monitor] Total JVM (B): 208449536,Free JVM (B): 107362760,Used JVM (B): 101086776,VSize (B): 328142848,RSS (B): 268689408,Used File Descriptors: 1790

             

             

             

            Thanks

            K  Suresh

            • 3. Re: Unable to Log into BSA Console
              Upendra P

              I dont see any error except the

              "[27 Apr 2014 23:35:52,403] [Thread-1] [ERROR] [::] [] java.rmi.NotBoundException: bladelogic.service.AppServerService"

               

              which I guess, was an earlier error. There are no other error or exception.

              Please attach the complete log. or see the details by  "tail -f appserver.log"  Appserver might have already started.

              • 4. Re: Unable to Log into BSA Console
                Suresh Kesanakurthi

                Hi Upendra

                 

                I ahve restaretd the service once again

                 

                 

                Please find the below  log file

                 

                [28 Apr 2014 00:21:05,800] [main] [INFO] [::] [] Starting Service Lifecycle Service...

                [28 Apr 2014 00:21:05,806] [main] [INFO] [::] [] Service Lifecycle Service started.

                [28 Apr 2014 00:21:05,815] [main] [INFO] [::] [] Registering remote services...

                [28 Apr 2014 00:21:05,818] [main] [INFO] [::] [] Shutdown processes complete

                [28 Apr 2014 00:21:05,827] [Thread-1] [INFO] [::] [] Undeploying

                [28 Apr 2014 00:21:05,842] [Thread-1] [ERROR] [::] [] java.lang.NullPointerException

                [28 Apr 2014 00:21:05,951] [Thread-1] [INFO] [::] [] Stopping Service Lifecycle Service...

                [28 Apr 2014 00:21:05,952] [Thread-1] [INFO] [::] [] Service Lifecycle Service stopped.

                [28 Apr 2014 00:21:05,957] [Thread-1] [INFO] [::] [] Stopping Directory Service...

                [28 Apr 2014 00:21:05,977] [Thread-1] [INFO] [::] [] Directory Service stopped.

                [28 Apr 2014 00:21:05,982] [Thread-1] [INFO] [::] [] Stopping task scheduling service...

                [28 Apr 2014 00:21:05,984] [Thread-1] [INFO] [::] [] Task scheduling service stopped.

                [28 Apr 2014 00:21:05,990] [Thread-1] [INFO] [::] [] Stopping JCIFS Connection Service...

                [28 Apr 2014 00:21:05,991] [Thread-1] [INFO] [::] [] JCIFS Connection Service stopped.

                [28 Apr 2014 00:21:05,994] [Thread-1] [INFO] [::] [] Stopping Session Service...

                [28 Apr 2014 00:21:05,994] [Thread-1] [INFO] [::] [] Session Service stopped.

                [28 Apr 2014 00:21:06,000] [Thread-1] [INFO] [::] [] Shutting down Caching Service...

                [28 Apr 2014 00:21:06,001] [Thread-1] [INFO] [::] [] Caching Service stopped.

                [28 Apr 2014 00:21:06,002] [Thread-1] [INFO] [::] [] Shutting down Sizing Service...

                [28 Apr 2014 00:21:06,002] [Thread-1] [INFO] [::] [] Caching Sizing stopped.

                [28 Apr 2014 00:21:06,006] [Thread-1] [WARN] [::] [] Tomcat Service was never started ...

                [28 Apr 2014 00:21:06,010] [Thread-1] [INFO] [::] [] Stopping Port Provider...

                [28 Apr 2014 00:21:06,011] [Thread-1] [INFO] [::] [] Port Provider stopped.

                [28 Apr 2014 00:21:06,015] [Thread-1] [INFO] [::] [] Stopping LDAP Service...

                [28 Apr 2014 00:21:06,015] [Thread-1] [INFO] [::] [] LDAP Service stopped.

                [28 Apr 2014 00:21:06,017] [Thread-1] [INFO] [::] [] Stopping PKI Service...

                [28 Apr 2014 00:21:06,017] [Thread-1] [INFO] [::] [] PKI Service stopped.

                [28 Apr 2014 00:21:06,039] [Thread-1] [INFO] [::] [] Stopping ObjectImporter Service...

                [28 Apr 2014 00:21:06,039] [Thread-1] [INFO] [::] [] ObjectImporter Service stopped.

                [28 Apr 2014 00:21:06,041] [Thread-1] [INFO] [::] [] Stopping ObjectExporter Service...

                [28 Apr 2014 00:21:06,041] [Thread-1] [INFO] [::] [] ObjectExporter Service stopped.

                [28 Apr 2014 00:21:06,043] [Thread-1] [INFO] [::] [] Stopping Model Graph Service...

                [28 Apr 2014 00:21:06,044] [Thread-1] [INFO] [::] [] Model Graph Service stopped.

                [28 Apr 2014 00:21:06,048] [Thread-1] [INFO] [::] [] Stopping LDAP Connection Service...

                [28 Apr 2014 00:21:06,049] [Thread-1] [INFO] [::] [] LDAP Connection Service stopped.

                [28 Apr 2014 00:21:06,051] [Thread-1] [INFO] [::] [] Job Infra Manager Service is stopping

                [28 Apr 2014 00:21:06,055] [Thread-1] [WARN] [::] [] Tomcat Service was never started ...

                [28 Apr 2014 00:21:06,060] [Thread-1] [INFO] [::] [] Stopping Content Importer Service...

                [28 Apr 2014 00:21:06,061] [Thread-1] [INFO] [::] [] Content Importer Service stopped.

                [28 Apr 2014 00:21:06,065] [Thread-1] [INFO] [::] [] Stopping Configuration Service...

                [28 Apr 2014 00:21:06,065] [Thread-1] [INFO] [::] [] Configuration Service stopped.

                [28 Apr 2014 00:21:06,067] [Thread-1] [INFO] [::] [] ClientValidation Service stopped.

                [28 Apr 2014 00:21:06,071] [Thread-1] [INFO] [::] [] Stopping Atrium SSO Service...

                [28 Apr 2014 00:21:06,071] [Thread-1] [INFO] [::] [] Atrium SSO Service stopped.

                [28 Apr 2014 00:21:09,086] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.PortProviderService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,103] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.EventService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,117] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.ClientConnectionService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,127] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.JobManagerService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,143] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.AuthenticationService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,155] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.JCIFSConnectionService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,169] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.BlExecService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,195] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.AppServerService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,211] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.CleanupService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,233] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.DiagnosticService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,250] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.DatabaseService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,267] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.SupportService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,293] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.BlProcessService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,310] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.FileManagerService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,328] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.SSHConnectionService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,348] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.SSLConnectionService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:09,367] [Scheduled-System-Tasks-Thread-7] [WARN] [System:System:] [Registry Monitor] Object bladelogic.service.NshProxyConnectionService is missing from the RMI registry, rebinding it.

                [28 Apr 2014 00:21:16,701] [Scheduled-System-Tasks-Thread-12] [INFO] [System:System:] [Memory Monitor] Total JVM (B): 251965440,Free JVM (B): 99303264,Used JVM (B): 152662176,VSize (B): 381788160,RSS (B): 308862976,Used File Descriptors: 2137

                [28 Apr 2014 00:22:16,563] [Scheduled-System-Tasks-Thread-15] [INFO] [System:System:] [Memory Monitor] Total JVM (B): 251965440,Free JVM (B): 69060944,Used JVM (B): 182904496,VSize (B): 377815040,RSS (B): 309764096,Used File Descriptors: 2137

                • 5. Re: Unable to Log into BSA Console
                  Suresh Kesanakurthi

                  Hi Upendra

                   

                   

                   

                  I went to the path "C:\Program Files\BMC Software\BladeLogic\NSH\bin\" anf form the command prompt i have quit the application "appsvc" and then restarted it with  -fsck command, and later some time i have tried restarting the services ,it started and this time there was no error.

                   

                   

                  Thanks for your response.

                  • 6. Re: Unable to Log into BSA Console
                    Bill Robinson

                    So if you start the appserver from the services menu now, is it starting ?

                    • 7. Re: Unable to Log into BSA Console
                      Suresh Kesanakurthi

                      Hi Robinson

                       

                      Yes it is starting from services.msc  .

                       

                      Thanks

                      • 8. Re: Unable to Log into BSA Console
                        Suresh Kesanakurthi

                        Hi BR

                         

                        Correction pls, I have logged out from the console and tried to restart the services "BSA Application Server" from services.msc ,am facing the same  error once again.

                        • 9. Re: Unable to Log into BSA Console
                          Bill Robinson

                          can you attach (use the advanced editor) the appserver log now ?

                          • 10. Re: Unable to Log into BSA Console
                            Monoj Padhy

                            Attach the complete log file (Dont just paste)