does it work when recording it as a webtransaction until you reach the citrix part? or as browser driven?
Yes it does and then nothing after that.
so you mean the webpart is not the problem but you cannot switch to citrix then? do you have the ica file that gets used to connect to the citrix app? if so you can record that part and merge the scripts together
What protocol(s) is Oracle Secure Global Desktop using?
If it's a repackaged Citrix then TM ART / Silk Performer can possibly support it. If it is using RDP protocol then we cannot.
Customer is trying to use silk test 11 to record a transaction that starts with a web app which is based on Oracle Secure Global Desktop (SGD) which is a software that provides secure access to both published applications and published desktops then the user click on a web icon (link) and an oracle Secure Global Desktop Client (tcc.exe) starts, more like a windows terminal window or remote desktop,Windows Terminal connection opens and login automatically into a Citrix XenApp web Applications portal that you can select an application to run.
Silk test 11 is unable to go beyond the first interaction i.e. SGD, do you believe silk Test 15 can handle this type of transaction better, should we try it? What do you think?
I can send some screenshots if that helps.
I really haven't ever delved into Silk Test much. To the best of my knowledge, Silk Test does not support record/playback for any form of remote desktop access. You can check the Silk Test release notes at the Micro Focus website.
Silk Performer (and the TM ART Monitor Workbench) support only Citrix. Citrix can be started directly or using a web-based login. If you haven't done so, you might try using the special project type for Citrix to record Oracle SGD.
However if it isn't actually Citrix under the covers, it is not going to work. Citrix support makes use of a record/playback API in the actual Citrix client. So "kind of like Citrix" isn't going to work. And RDP definitely will not work.
Thanks for the info Hal, I will try that.
if you use silktest for rdp then the only way is to use bitmap comparison since silktest does not know the rdp window, will work somehow but i wont recommend it since if there changes only a dot somewhere the whole thing wont work
Got it, thanks Roland.
I tried using SilkTest 15SP1 today and used the visual test recording combined with image capture option and I think it's going to work but need some tweaking.