We have many URL and synthetic transaction monitors to stand up in TM ART and we have ported these from another vendors tool. The internal customers are used to having their transactions run something like this: "Run my transaction every 3 minutes and alert at Critical if it fails to execute 3 consecutive times".
We found that with the TM ART "Data Integration" that we do not have the control to alert as we would like - and so I am rapidly attempting to deploy the "BIM Essential" event based integration. This was a neat option and today I built a dedicated cell for TM ART (named tmart_na), installed IIWS on the same system as this cell - placed the key files from the integration (a single baroc and mrl file) into the locations indicated in the Getting Started and Integrations Guide. Also loaded the "sep" file into the TM ART database as the book indicated.
The good news - I was able to get a message from end to end - so after telling my test transaction to use the new integration, and creating a failure on the web front end - I received a message in BPPM. Hurray! That is amazing progress.
The 'bad news' - I see 11 "bad slots" and "bad slot values" in BPPM. It seems that I am missing an intelligent mapping of TM ART fields to the appropriate 'event fields'. I see references to a file called "artevent.conf" that was not in the integration.zip file I downloaded from the EPD and is not present on my TMART system or the new cell/iiws node I built. Since TM ART only began using IIWS with 3.9 I am also wondering if the artevent.conf is for use in environments prior to 3.9 and if perhaps I should have some kind of definition in the iiws.selector file. Whatever the cause I appear to be stuck and would appreciate any insight or help in jumping this last hurdle.
Last but not least - other posts have led me to believe that mc_object, mc_object_class are not populated by this integration and other reverse issues like the TM ART location is not populated in the event that goes to BPPM. So, whatever the event mapping mechanism looks like I need a source of reference! We are pretty desperate to get our enterprise web monitoring solution cut over to the BMC tool - all help appreciated.
Many Thanks - Eva