1 of 1 people found this helpful
First of all both the form are not meant to be used as staging form, both have their own specific purpose.
This "SRS:AdvancedInterface_WithBackendMapping" form is an AIF in SRM and we should use this when we are creating SR from SRM console.
This SRM:RequestInterface_Create form is an interface form which should be use by any other system which wants to create the SR.
I would suggest create a one Regular and create the data on new regular form from AO then write the workflow on the new form to push the AO along with the SRD info on the SRM:RequestInterface_Create form to create the SR.
2 of 2 people found this helpful
as Robin has mentioned, the "SRM:RequestInterface_Create" is the correct form.
Ensure you have populated the correct information, including the Keyword, required to trigger the successful creation.
There should be no need to have an additional staging form, you can access all the forms required from BAO and ARS Adapter.
You can check out the required fields from the below document:
Thanks for your ideas Carl. I will try and get back to you.
Thanks for your ideas Robin. I will try this approach and get back to you.