10 Replies Latest reply on Mar 3, 2014 12:02 PM by Joe Piotrowski

    Authentication failure: The server is running an incompatible version of the protocol. Please make sure the server and the client are of the same revision.

    Joe Piotrowski

      We're upgrading a DEV environment from 8.2.02 to 8.3.03. We have a jump server that the customer uses to nsh to servers in their environment. We upgraded the RSCD Agent, NSH and the Console successfully:

       

      # cat /opt/bmc/bladelogic/Version

      AGENT=8.3.03.82

      CM=8.3.03.82

      PMCLIENT=8.3.03.82

      JRE=1.6.0

      NETWORK_SHELL=8.3.03.82

       

      But we're getting the following error when attempting to acquire credentials via nsh:

       

      2014-02-27 00:46:38,322 [ERROR] com.bladelogic.om.infra.auth.client.AuthSvcClient - version incompatibility: client version = 8.2.02.321; server version = 8.3.03.82

      Authentication failure: The server is running an incompatible version of the protocol. Please make sure the server and the client are of the same revision.

        • 1. Re: Authentication failure: The server is running an incompatible version of the protocol. Please make sure the server and the client are of the same revision.
          Bill Robinson

          so you start nsh from the cmd line on this box?  and it's windows or what ?  are there multiple instances of nsh/rcp installed ?

          • 2. Re: Authentication failure: The server is running an incompatible version of the protocol. Please make sure the server and the client are of the same revision.
            Joe Piotrowski

            This is a RHEL 6.4 box. They putty to the server and attempt to run nsh and acquire credentials, and this error occurs.

             

            We've upgraded the console, RSCD Agent and NSH to 8.3.03. So I'm not sure where the 8.2.02 client version compliant is coming from.

             

            Not sure if it matters, but we have BDSSA 8.2.02 installed on this server, but it isn't running right now.

            • 4. Re: Authentication failure: The server is running an incompatible version of the protocol. Please make sure the server and the client are of the same revision.
              Niranjan Nagandla

              I think the BDSSA need standalone NSH installed on the BDSSA machine, may be error is coming from there?

               

              Why didnt you upgraded the BDSSA? WIll it be possible to upgrade NSH on that server to appserver and test?

              • 6. Re: Authentication failure: The server is running an incompatible version of the protocol. Please make sure the server and the client are of the same revision.
                Niranjan Nagandla

                Not sure, but I can only see NSH on BDSSA server has older version and which may cause this behavior as the user says agent RSCD agent is upgraded. I feel its good to test so suggested moreover NSH is related to BSA not BDSSA, sorry if Im wrong Bill/Joe…

                • 7. Re: Authentication failure: The server is running an incompatible version of the protocol. Please make sure the server and the client are of the same revision.
                  Joe Piotrowski

                  It's a DEV environment, so they're using the BDSSA server as their jump server. I just threw that out there in case I was missing something. Any ideas where this error might be coming from and how to troubleshoot it?

                  • 9. Re: Authentication failure: The server is running an incompatible version of the protocol. Please make sure the server and the client are of the same revision.
                    Joe Piotrowski

                    % ls -l

                    total 311220

                    -rwxrwxr-x   1 root     bladmin      2465 Jul 25  2012 US_export_policy.jar

                    -rwxrwxr-x   1 root     bladmin    143145 Jul 25  2012 XmlSchema-1.4.3-1.5.jar

                    -rwxrwxr-x   1 root     bladmin     72219 Jul 25  2012 aix-feed-1.0-SNAPSHOT.jar

                    -rwxrwxr-x   1 root     bladmin     72219 Jul 25  2012 aix-feed-1.0.jar

                    -rwxrwxr-x   1 root     bladmin     15239 Jul 25  2012 annotations-api-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin   1289806 Jul 25  2012 ant.jar

                    -rwxrwxr-x   1 root     bladmin    186411 Jul 25  2012 ara-sae.jar

                    -rwxrwxr-x   1 root     bladmin    226916 Jul 25  2012 araco.jar

                    -rwxrwxr-x   1 root     bladmin   7848368 Jul 25  2012 arapi-7.6.0.3.jar

                    -rwxrwxr-x   1 root     bladmin   1887781 Jul 25  2012 aspectjweaver-1.5.3.jar

                    -rwxrwxr-x   1 root     bladmin    427376 Jul 25  2012 authapi-5.0.3.176.jar

                    -rwxrwxr-x   1 root     bladmin    215117 Jul 25  2012 avctKVMIOLinux.jar

                    -rwxrwxr-x   1 root     bladmin     39706 Jul 25  2012 avctKVMIOWin32.jar

                    -rwxrwxr-x   1 root     bladmin    664723 Jul 25  2012 avctNuova.jar

                    -rwxrwxr-x   1 root     bladmin     65181 Jul 25  2012 avctVMLinux.jar

                    -rwxrwxr-x   1 root     bladmin     42886 Jul 25  2012 avctVMWin32.jar

                    -rwxrwxr-x   1 root     bladmin    245780 Jul 25  2012 axiom-api-1.2.8-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    131352 Jul 25  2012 axiom-impl-1.2.8-1.5.jar

                    -rwxrwxr-x   1 root     bladmin   1599570 Jul 25  2012 axis-1.4-1.0.jar

                    -rwxrwxr-x   1 root     bladmin    777095 Jul 25  2012 axis2-adb-1.5-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    168172 Jul 25  2012 axis2-adb-codegen-1.5-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    243985 Jul 25  2012 axis2-codegen-1.5-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    643780 Jul 25  2012 axis2-jaxws-1.5-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    995501 Jul 25  2012 axis2-kernel-1.5-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    392464 Jul 25  2012 axis2-metadata-1.5-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    144687 Jul 25  2012 axis2-transport-http-1.5-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    198306 Jul 25  2012 bcmail-jdk15-136.jar

                    -rwxrwxr-x   1 root     bladmin   1419422 Jul 25  2012 bcprov-jdk15-136.jar

                    -rwxrwxr-x   1 root     bladmin    112785 Jul 25  2012 binding-1.0.jar

                    -rwxrwxr-x   1 root     bladmin     62882 Jul 25  2012 bladelogic_acm.jar

                    -rwxrwxr-x   1 root     bladmin   1991470 Jul 25  2012 bladelogic_api.jar

                    -rwxrwxr-x   1 root     bladmin       361 Jul 25  2012 bladelogic_audit.jar

                    -rwxrwxr-x   1 root     bladmin     72948 Jul 25  2012 bladelogic_bladmin.jar

                    -rwxrwxr-x   1 root     bladmin    132347 Jul 25  2012 bladelogic_blcontent.jar

                    -rwxrwxr-x   1 root     bladmin    571525 Jul 25  2012 bladelogic_blvmware.jar

                    -rwxrwxr-x   1 root     bladmin    356300 Jul 25  2012 bladelogic_bsmintegration.jar

                    -rwxrwxr-x   1 root     bladmin    157400 Jul 25  2012 bladelogic_bundleinstaller.jar

                    -rwxrwxr-x   1 root     bladmin    293990 Jul 25  2012 bladelogic_caconvert.jar

                    -rwxrwxr-x   1 root     bladmin    183153 Jul 25  2012 bladelogic_caformat.jar

                    -rwxrwxr-x   1 root     bladmin    192356 Jul 25  2012 bladelogic_camodel.jar

                    -rwxrwxr-x   1 root     bladmin       361 Jul 25  2012 bladelogic_compliance.jar

                    -rwxrwxr-x   1 root     bladmin     54475 Jul 25  2012 bladelogic_dbdiagnostics.jar

                    -rwxrwxr-x   1 root     bladmin    550855 Jul 25  2012 bladelogic_deploy.jar

                    -rwxrwxr-x   1 root     bladmin     30183 Jul 25  2012 bladelogic_gei.jar

                    -rwxrwxr-x   1 root     bladmin     39812 Jul 25  2012 bladelogic_infra-shared.jar

                    -rwxrwxr-x   1 root     bladmin  26310583 Jul 25  2012 bladelogic_infra.jar

                    -rwxrwxr-x   1 root     bladmin     12550 Jul 25  2012 bladelogic_logging.jar

                    -rwxrwxr-x   1 root     bladmin   1311888 Jul 25  2012 bladelogic_patch.jar

                    -rwxrwxr-x   1 root     bladmin   2130839 Jul 25  2012 bladelogic_provisioning.jar

                    -rwxrwxr-x   1 root     bladmin    476828 Jul 25  2012 bladelogic_rcp-core.jar

                    -rwxrwxr-x   1 root     bladmin   7707345 Jul 25  2012 bladelogic_rcp-ui.jar

                    -rwxrwxr-x   1 root     bladmin   2137771 Jul 25  2012 bladelogic_scap.jar

                    -rwxrwxr-x   1 root     bladmin      6410 Jul 25  2012 bladelogic_shared.jar

                    -rwxrwxr-x   1 root     bladmin     29776 Jul 25  2012 bladelogic_spring_beans.jar

                    -rwxrwxr-x   1 root     bladmin    589277 Jul 25  2012 bladelogic_ucs.jar

                    -rwxrwxr-x   1 root     bladmin    839455 Jul 25  2012 bladelogic_virtualization.jar

                    -rwxrwxr-x   1 root     bladmin    249893 Jul 25  2012 bladelogic_vsm.jar

                    -rwxrwxr-x   1 root     bladmin   1131559 Jul 25  2012 bladelogic_webservices.jar

                    -rwxrwxr-x   1 root     bladmin   2803478 Jul 25  2012 blas-1.4.0.jar

                    -rwxrwxr-x   1 root     bladmin       345 Jul 25  2012 blas-locale-1.4.0.jar

                    -rwxrwxr-x   1 root     bladmin   1347579 Jul 25  2012 bllocale.jar

                    -rwxrwxr-x   1 root     bladmin     41411 Jul 25  2012 blmigration-tools.jar

                    -rwxrwxr-x   1 root     bladmin    302904 Jul 25  2012 bmccui-2.0.jar

                    -rwxrwxr-x   1 root     bladmin      2125 Jul 25  2012 bmclicense-8.2.01.jar

                    -rwxrwxr-x   1 root     bladmin      2125 Jul 25  2012 bmclicense.jar

                    -rwxrwxr-x   1 root     bladmin   1089868 Jul 25  2012 castor-1.1.2.1.jar

                    -rwxrwxr-x   1 root     bladmin   1216210 Jul 25  2012 catalina-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin     53756 Jul 25  2012 catalina-ant-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin    129895 Jul 25  2012 catalina-ha-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin    237317 Jul 25  2012 catalina-tribes-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin     16338 Jul 25  2012 civiewer-7.6.jar

                    -rwxrwxr-x   1 root     bladmin    612805 Jul 25  2012 cmdbapi-7.6.0.3.jar

                    -rwxrwxr-x   1 root     bladmin    548976 Jul 25  2012 com.google.common.collections.jar

                    -rwxrwxr-x   1 root     bladmin    216615 Jul 25  2012 com.phurnace.deliver.cli.jar

                    -rwxrwxr-x   1 root     bladmin     18630 Jul 25  2012 com.phurnace.deliver.common.compare.jar

                    -rwxrwxr-x   1 root     bladmin  14677575 Jul 25  2012 com.phurnace.deliver.common.core.jar

                    -rwxrwxr-x   1 root     bladmin    100075 Jul 25  2012 com.phurnace.deliver.common.license.jar

                    -rwxrwxr-x   1 root     bladmin     88135 Jul 25  2012 com.phurnace.deliver.emf.compare.jar

                    -rwxrwxr-x   1 root     bladmin     84368 Jul 25  2012 com.phurnace.deliver.emf.jar

                    -rwxrwxr-x   1 root     bladmin    367994 Jul 25  2012 com.phurnace.deliver.profile.model.jar

                    -rwxrwxr-x   1 root     bladmin     85230 Jul 25  2012 com.phurnace.deliver.thinclient.jar

                    -rwxrwxr-x   1 root     bladmin   5014233 Jul 25  2012 com.phurnace.rosetta.ecore.jar

                    -rwxrwxr-x   1 root     bladmin     26250 Jul 25  2012 com.phurnace.rosetta.jar

                    -rwxrwxr-x   1 root     bladmin     36174 Jul 25  2012 commons-cli-1.1.jar

                    -rwxrwxr-x   1 root     bladmin    571259 Jul 25  2012 commons-collections-3.2.jar

                    -rwxrwxr-x   1 root     bladmin    160519 Jul 25  2012 commons-dbcp-1.4.jar

                    -rwxrwxr-x   1 root     bladmin     53082 Jul 25  2012 commons-fileupload-1.2-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    305001 Jul 25  2012 commons-httpclient-3.1-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    109043 Jul 25  2012 commons-io-1.4-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    261809 Jul 25  2012 commons-lang-2.4.jar

                    -rwxrwxr-x   1 root     bladmin     60686 Jul 25  2012 commons-logging-1.1.1-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    180792 Jul 25  2012 commons-net-1.4.1.jar

                    -rwxrwxr-x   1 root     bladmin     96221 Jul 25  2012 commons-pool-1.5.4.jar

                    -rwxrwxr-x   1 root     bladmin    170389 Jul 25  2012 concurrent-1.3.4-1.0.2.jar

                    -rwxrwxr-x   1 root     bladmin   1563059 Jul 25  2012 ecj-3.3.1-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin     33410 Jul 25  2012 el-api-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin     88355 Jul 25  2012 feed-common-1.0.jar

                    -rwxrwxr-x   1 root     bladmin     85502 Jul 25  2012 forms-1.0.5.jar

                    -rwxrwxr-x   1 root     bladmin     41501 Jul 25  2012 hfn-1.0-SNAPSHOT.jar

                    -rwxrwxr-x   1 root     bladmin     44454 Jul 25  2012 init-props.jar

                    -rwxrwxr-x   1 root     bladmin    227411 Jul 25  2012 jackson-core-asl-1.8.5-1.8.5.jar

                    -rwxrwxr-x   1 root     bladmin    667464 Jul 25  2012 jackson-mapper-asl-1.8.5-1.8.5.jar

                    -rwxrwxr-x   1 root     bladmin     24409 Jul 25  2012 jackson-xc-1.5.2-1.5.jar

                    -rwxrwxr-x   1 root     bladmin     65261 Jul 25  2012 jakarta-oro-2.0.8.jar

                    -rwxrwxr-x   1 root     bladmin    526946 Jul 25  2012 jasper-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin    112550 Jul 25  2012 jasper-el-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin     10233 Jul 25  2012 java.security

                    -rwxrwxr-x   1 root     bladmin     24544 Jul 25  2012 javatar-2.5.jar

                    -rwxrwxr-x   1 root     bladmin    854901 Jul 25  2012 jaxb-impl-2.1.7-1.5.jar

                    -rwxrwxr-x   1 root     bladmin   3126580 Jul 25  2012 jaxb-xjc-2.1.7-1.5.jar

                    -rwxrwxr-x   1 root     bladmin     32071 Jul 25  2012 jaxrpc-1.1-1.0.jar

                    -rwxrwxr-x   1 root     bladmin    428482 Jul 25  2012 jboss-common-1.0.2.jar

                    -rwxrwxr-x   1 root     bladmin     59766 Jul 25  2012 jboss-container-1.0.2.jar

                    -rwxrwxr-x   1 root     bladmin     19641 Jul 25  2012 jboss-dependency-1.0.2.jar

                    -rwxrwxr-x   1 root     bladmin    215637 Jul 25  2012 jboss-microcontainer-1.0.2.jar

                    -rwxrwxr-x   1 root     bladmin    397377 Jul 25  2012 jboss-xml-binding-1.0.2.jar

                    -rwxrwxr-x   1 root     bladmin    396231 Jul 25  2012 jcifs-1.3.17.jar

                    -rwxrwxr-x   1 root     bladmin    232935 Jul 25  2012 jconsole-1.5.6.jar

                    -rwxrwxr-x   1 root     bladmin      5645 Jul 25  2012 jconsole-adapter.jar

                    -rwxrwxr-x   1 root     bladmin    153253 Jul 25  2012 jdom-1.0.jar

                    -rwxrwxr-x   1 root     bladmin     22947 Jul 25  2012 jlibdiff-1.0.jar

                    -rwxrwxr-x   1 root     bladmin     39734 Jul 25  2012 jnpserver-4.0.5-1.0.2.jar

                    -rwxrwxr-x   1 root     bladmin     61651 Jul 25  2012 jpa.jar

                    -rwxrwxr-x   1 root     bladmin      7229 Jul 25  2012 jpa_types.jar

                    -rwxrwxr-x   1 root     bladmin     16442 Jul 25  2012 jpcsc.jar

                    -rwxrwxr-x   1 root     bladmin   1247681 Jul 25  2012 jsafeFIPS-4.0.jar

                    -rwxrwxr-x   1 root     bladmin   1790176 Jul 25  2012 jsafeJCEFIPS-4.0.jar

                    -rwxrwxr-x   1 root     bladmin    185723 Jul 25  2012 jsch-0.1.44.jar

                    -rwxrwxr-x   1 root     bladmin     76692 Jul 25  2012 jsp-api-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin     49672 Jul 25  2012 jsr173_api-1.0.jar

                    -rwxrwxr-x   1 root     bladmin      2481 Jul 25  2012 local_policy.jar

                    -rwxrwxr-x   1 root     bladmin    391834 Jul 25  2012 log4j-1.2.15-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    391834 Jul 25  2012 log4j-1.2.15.jar

                    -rwxrwxr-x   1 root     bladmin    317029 Jul 25  2012 looks-1.1.2.jar

                    -rwxrwxr-x   1 root     bladmin      4138 Jul 25  2012 lzvcnt.jar

                    -rwxrwxr-x   1 root     bladmin    388826 Jul 25  2012 mail-1.4-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    537303 Jul 25  2012 mssqlserver-3.0.jar

                    -rwxrwxr-x   1 root     bladmin     32900 Jul 25  2012 neethi-2.0.4-1.5.jar

                    -rwxrwxr-x   1 root     bladmin    265050 Jul 25  2012 not-yet-commons-ssl-0.3.10.jar

                    -rwxrwxr-x   1 root     bladmin    483640 Jul 25  2012 oaklandsw-http-2.3.2.jar

                    -rwxrwxr-x   1 root     bladmin     25689 Jul 25  2012 objectprofiler-1.0.jar

                    -rwxrwxr-x   1 root     bladmin     50308 Jul 25  2012 oel-feed-1.0-SNAPSHOT.jar

                    -rwxrwxr-x   1 root     bladmin     50308 Jul 25  2012 oel-feed-1.0.jar

                    -rwxrwxr-x   1 root     bladmin      4301 Jul 25  2012 oel-schema.jar

                    -rwxrwxr-x   1 root     bladmin   2152051 Jul 25  2012 oracle-11.2.0.2.0.jar

                    -rwxrwxr-x   1 root     bladmin     55003 Jul 25  2012 org.apache.commons.codec.jar

                    -rwxrwxr-x   1 root     bladmin    611225 Jul 25  2012 org.apache.commons.collections.jar

                    -rwxrwxr-x   1 root     bladmin    314815 Jul 25  2012 org.apache.commons.jxpath.jar

                    -rwxrwxr-x   1 root     bladmin    275231 Jul 25  2012 org.apache.commons.lang.jar

                    -rwxrwxr-x   1 root     bladmin    810223 Jul 25  2012 org.eclipse.core.resources.jar

                    -rwxrwxr-x   1 root     bladmin     70522 Jul 25  2012 org.eclipse.core.runtime.jar

                    -rwxrwxr-x   1 root     bladmin    213372 Jul 25  2012 org.eclipse.emf.common.jar

                    -rwxrwxr-x   1 root     bladmin    204063 Jul 25  2012 org.eclipse.emf.compare.diff.jar

                    -rwxrwxr-x   1 root     bladmin     49076 Jul 25  2012 org.eclipse.emf.compare.jar

                    -rwxrwxr-x   1 root     bladmin    159451 Jul 25  2012 org.eclipse.emf.compare.match.jar

                    -rwxrwxr-x   1 root     bladmin   1108027 Jul 25  2012 org.eclipse.emf.ecore.jar

                    -rwxrwxr-x   1 root     bladmin    221209 Jul 25  2012 org.eclipse.emf.ecore.xmi.jar

                    -rwxrwxr-x   1 root     bladmin    105626 Jul 25  2012 org.eclipse.equinox.common.jar

                    -rwxrwxr-x   1 root     bladmin   1363464 Jul 25  2012 org.eclipse.osgi.jar

                    -rwxrwxr-x   1 root     bladmin     71159 Jul 25  2012 org.eclipse.osgi.services.jar

                    -rwxrwxr-x   1 root     bladmin     23764 Jul 25  2012 org.eclipse.osgi.util.jar

                    -rwxrwxr-x   1 root     bladmin     17379 Jul 25  2012 pd5-1.0-SNAPSHOT.jar

                    -rwxrwxr-x   1 root     bladmin     31663 Jul 25  2012 pdc-1.0-SNAPSHOT.jar

                    -rwxrwxr-x   1 root     bladmin     88869 Jul 25  2012 redhat-feed-1.0.jar

                    -rwxrwxr-x   1 root     bladmin     13823 Jul 25  2012 redhat-schema.jar

                    -rwxrwxr-x   1 root     bladmin     88210 Jul 25  2012 servlet-api-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin    274149 Jul 25  2012 snmp4j-1.0.jar

                    -rwxrwxr-x   1 root     bladmin     83680 Jul 25  2012 solaris-feed-1.0.jar

                    -rwxrwxr-x   1 root     bladmin     15118 Jul 25  2012 solaris-schema.jar

                    -rwxrwxr-x   1 root     bladmin     18683 Jul 25  2012 spin-1.0.jar

                    -rwxrwxr-x   1 root     bladmin   2949032 Jul 25  2012 spring-2.5.6.jar

                    -rwxrwxr-x   1 root     bladmin   1971809 Jul 25  2012 support-files-1.0-SNAPSHOT.jar

                    -rwxrwxr-x   1 root     bladmin     40446 Jul 25  2012 suse-feed-1.0-SNAPSHOT.jar

                    -rwxrwxr-x   1 root     bladmin     40446 Jul 25  2012 suse-feed-1.0.jar

                    -rwxrwxr-x   1 root     bladmin     11468 Jul 25  2012 suse-schema.jar

                    -rwxrwxr-x   1 root     bladmin  11008126 Jul 25  2012 tibco-uddi-client-3.0.jar

                    -rwxrwxr-x   1 root     bladmin    764743 Jul 25  2012 tomcat-coyote-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin    253526 Jul 25  2012 tomcat-dbcp-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin     70034 Jul 25  2012 tomcat-i18n-es-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin     51971 Jul 25  2012 tomcat-i18n-fr-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin     55036 Jul 25  2012 tomcat-i18n-ja-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin     26532 Jul 25  2012 tomcat-juli-6.0.32.jar

                    -rwxrwxr-x   1 root     bladmin    452828 Jul 25  2012 truezip.jar

                    -rwxrwxr-x   1 root     bladmin   6562190 Jul 25  2012 vim25-1.0.jar

                    -rwxrwxr-x   1 root     bladmin   3878990 Jul 25  2012 windows-feed-1.0-SNAPSHOT.jar

                    -rwxrwxr-x   1 root     bladmin   3878990 Jul 25  2012 windows-feed-1.0.jar

                    -rwxrwxr-x   1 root     bladmin    475883 Jul 25  2012 wiseman-1.0.jar

                    -rwxrwxr-x   1 root     bladmin    149442 Jul 25  2012 woden-api-1.0M8-1.5.jar

                    -rwxrwxr-x   1 root     bladmin     34840 Jul 25  2012 ws-commons-util-1.0.1.jar

                    -rwxrwxr-x   1 root     bladmin    148429 Jul 25  2012 wsdl4j-1.6.2-1.5.jar

                    -rwxrwxr-x   1 root     bladmin     51331 Jul 25  2012 wsregistryapi-7.6.jar

                    -rwxrwxr-x   1 root     bladmin   1203318 Jul 25  2012 xercesImpl-2.7.0-1.0.2.jar

                    -rwxrwxr-x   1 root     bladmin     84091 Jul 25  2012 xml-resolver-1.0.jar

                    -rwxrwxr-x   1 root     bladmin     84091 Jul 25  2012 xml-resolver-1.2-1.5.jar

                    -rwxrwxr-x   1 root     bladmin   1223877 Jul 25  2012 xml-xerces-2.9.jar

                    -rwxrwxr-x   1 root     bladmin     43312 Jul 25  2012 xmlrpc-client-3.0.jar

                    -rwxrwxr-x   1 root     bladmin     98051 Jul 25  2012 xmlrpc-common-3.0.jar

                    -rwxrwxr-x   1 root     bladmin     24677 Jul 25  2012 xpp3_min-1.1.3.4.0.jar

                    -rwxrwxr-x   1 root     bladmin    349667 Jul 25  2012 xstream-1.2.1.jar

                    • 10. Re: Authentication failure: The server is running an incompatible version of the protocol. Please make sure the server and the client are of the same revision.
                      Joe Piotrowski

                      Bill Robinson resolved this for us via WebEx. He can reply as to what he thinks the issue was. But it was probably self inflicted. We individually upgraded the RSCD Agent, NSH, then the Console. When we should have ran the Console installer first and let it upgrade the Console and NSH. Then upgraded the RSCD Agent.

                       

                      Somehow the installers updated the Version file OK, but the installations were incomplete or had failed to upgrade.