1 Reply Latest reply on Feb 25, 2014 3:56 PM by Chris McLane

    Frameworks ErrorCode 001 when opening Reports

      We recently upgraded to Track-It! 11.2.  When our boss installed the new technician client, he gets the following error when he tries to open the Reports tab:

       

      Unknown Error

      Additional Information

      Frameworks ErrorCode 001

      - Object reference not set to an instance of an object

      [System.NullReference.Exception]

       

      How do we resolve this?

       

      Thank you!