Could you please share a screenshot?
Wow. Looks like a bug indeed, maybe it only takes the latest branch (IBM) rather than the whole (?)... I'll need to run some tests.
What happens if you change the IBM for documentacao, for example "DOCUMENTACAO -> IBM" to "DOCUMENTACAO-> DOCIBM", and then update your two SRDs that use "documentacao->ibm" to use "documentacao->docibm", does this time it only show the two srds?
Yes this is a known bug fixed in 8.1 SP1. I am curious in the first post in this thread you mention that the version is 8.1 SP2:
Version/patch levels of BMC product(s) : AR Server 8.1 SP2, ITSM 8.1 SP2, Mid-Tier 8.1 SP2 and SRM 8.1 SP2
There are no such versions available yet. I am assuming it is patch 2 and not SP2?
Please open the 'Data Visualization Module' form and select the Module Name 'SRMSServiceRequestBrowser'. Check the version for 8.1
If it looks good I recommend performing the following on each Mid Tier server:
1) Stop the Apache Tomcat servlet engine on the Mid Tier server.
2) Go to the following directory:
C:\Program Files\BMC Software\ARSystem\midtier\PluginsCache\<server name>\
3) Backup the directories called 'Visualizer' and 'SRMSServiceRequestBrowser' to a temp directory.
4) Delete the directories 'Visualizer' and 'SRMSServiceRequestBrowser'.
Restart Tomcat (This will recreate the directories)
I guess it's patch 002, it's confusing now working with SPs and Patches.