4 Replies Latest reply on Feb 13, 2014 4:56 AM by Dhiraj Verma

    RSCD Agent Upgrade

    Madhu Pruthi

      Hi All,


      Background: Most of our infrastructure has 8.1.05 RSCD agents. We are aiming to upgrade all our windows servers to 8.3.02.


      I am carrying out tests on a windows server that had a 8.1.05 agent.


      I have created a file deploy job with the following source:

      • {Server}/D/RSCD83-SP2-WIN64.msi

      I have preserved source file paths to ensure that the file goes on /C/tmp/ of the target server.


      The job has the following post command:

      msiexec /I "C:\tmp\RSCD83-SP2-WIN64.msi" /qn /log  REBOOT=ReallySuppress


      With this job, I am able to upgrade most of the servers. But on some of the servers, agent is not getting installed.


      I have attached the Job Log and Installation Logs.


      Kindly assist asap.