4 Replies Latest reply on Mar 12, 2014 11:26 AM by James Munoz

    BMC BSA 8.3.02.403 - Windows online patch catalog remediation error message - 80040111 ClassFactory cannot supply requested class

      Build: 8.3.02.403

      OS: Server 2008 R2

      Action: running individual windows online remediation job to apply single patch to a single windows server with validated RSCD agent

      Error message:

      • [05 Feb 2014 16:33:32,151] [Thread-20] [ERROR] [jamesm:BLAdmins:] [Patch-Metadata-Updator] STDERR --> Error: 80040111 ClassFactory cannot supply requested class
      • Message: Error executing BLPatchCheck2 (Exit code: 1): Error: 80040111 ClassFactory cannot supply requested class
      • at com.bmc.sa.patchfeed.windows.MetadataManager.generateResultFile(Unknown Source) at com.bmc.sa.patchfeed.windows.MetadataManager.updatePackageMDWithShavlikNameProperty(Unknown Source) at com.bmc.sa.patchfeed.windows.WindowsFeedUpdator.notifyPackageAndBulletinMetadata(Unknown Source) at com.bmc.sa.patchfeed.windows.WindowsFeedUpdator.buildAndNotifyMetadata(Unknown Source) at com.bmc.sa.patchfeed.windows.WindowsFeedUpdator.run(Unknown Source) at java.lang.Thread.run(Unknown Source) at com.bladelogic.om.patch.app.psu.PSUThreadFactory$PSUThread.run(PSUThreadFactory.java:81)
      • [05 Feb 2014 16:33:36,291] [Job-Execution-1] [ERROR] [jamesm:BLAdmins:] [CatalogUpdate] The job 'Windows Patch Catalog_CUJ-2014-02-05 14-33-29-569-0500' has failed

       

      bmc_bsa_errormessage_windowspatchremediation_80040111classfactory.jpg