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1. Re: Auto move change between approvals
Ashok Kumar JhaFeb 6, 2014 12:24 PM (in response to AK Remedy)
Hi Akhil,
I didn't get your requirement clearly. Do you want the change request to automatically move to Implementation Approval i.e Scheduled for Review status once the review approval is done? And then once the implementation approval is done, it should go to close down approval?
This means that the life cycle of the Change request only goes through the approval phases and there are no real work being performed. In your case, the change request is at Planning stage. There are some tasks defined for this stage like planning and scheduling before it is actually submitted for implementation approval. You can configure your approval process to do the status transition that you have described, but then as i said before CR becomes an approval process flow without any real task.
Let me know if i haven't understood your requirement. Thanks.
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2. Re: Auto move change between approvals
Saroj SahuFeb 6, 2014 1:13 PM (in response to AK Remedy)
Does not seem to be an usual change life cycle scenario. Still, if the need is to have consecutive approvals without the need to wait in between and do a next stage, one can configure the approval phases that way. e.g. For the given scenario, do the below:
Form: Approval phase configuration
Phase begin status approved status rejected status no-approver status
Review Request for authorization Scheduled for approval Rejected Scheduled for approval
Impl. approval Scheduled for approval Scheduled Rejected Scheduled
Close down approval Completed/ Completed Rejected Completed
Final review required Final review complete Final review complete
Note:
- I assume the need is not to jump IIP status, so the CDA phase is not a consecutive phase
- As the CR is directly going to Impl phase without waiting, so the scheduled dates need to be provided before entering into the review phase.
I hope this is what is needed. If the need is different and not as per how I perceived it, please provide more information about the requirement.